You can trigger the upgrade process of the NSX Malware Prevention service virtual machine (SVM) when a new OVA file of the SVM is available on the Download VMware NSX page.
Prerequisites
- Verify that the service deployment status and the health status of the NSX Distributed Malware Prevention service instance on each host of the ESXi cluster shows Up.
- Log in to NSX Manager, and navigate to .
- From the Partner Service drop-down menu, select VMware NSX Distributed Malware Prevention Service.
- Verify that the Status column of the service deployment in all host clusters shows Up.
- Click the Service Instances tab, and verify that the Deployment Status column and Health Status column of the service instance on each host of the cluster shows Up.
- Verify that the Kubernetes cluster on the NSX Application Platform is stable.
- In NSX Manager, navigate to .
- Verify that the cluster status is Stable (green).
- Verify that the status of the NSX Malware Prevention feature on the NSX Application Platform is Up.
- In NSX Manager, navigate to .
- Scroll down the page until you see the Features section.
- Verify that the NSX Malware Prevention feature card shows Status as Up.
Procedure
What to do next
After the upgrade is finished, verify the connectivity status, solution status, and health status of each service instance on the
ESXi host.
- Navigate to .
- For each service instance, verify that the Health Status column shows Up.
- Click the icon in the Health Status column and verify that the following statuses are Up:
- Solution status
- Connectivity status between NSX Guest Introspection agent and NSX Ops agent.
For help on troubleshooting issues, see Troubleshooting NSX Malware Prevention Service Virtual Machine Problems.