There are many ways to reset your user password or have an administrator reset it for you. This topic describes the scenarios and links to the procedures to complete your password resets.

Prerequisites

To resolve your password issues, use the following table to find the link to the appropriate procedure.

These password rules are followed in NSX:
  • Password changes in the UI require the user's current password.
  • When the admin resets a local user's password, it results in the immediate expiration of the admin-generated password that forces the local user to change the password during login.
  • Expired passwords are reset by providing the existing expired password.
User Scenario UI CLI API
You are the Admin or the Enterprise Admin Reset your own forgotten password If you know the root password, use the NSX CLI. See Resetting the Passwords of an Appliance.
Reset any user password (logged in as Admin or Enterprise Admin) See Manage Local User Accounts. To set a user password during activation, see Activate a Local User in NSX Manager. Use the NSX CLI (except guest users). See Manage Local User’s Password or Name Using the CLI Admin only; remote Enterprise Admin does not have access. Go to https://code.vmware.com/apis/1163/nsx-t and select your release number. Search under System Administration > Configuration > Fabric > Nodes > User Management > Users for API details.
Reset expired password (Admin only access) To reset other user's expired passwords, see Resetting Expired Passwords. Admin cannot reset their own expired password in the UI.
  • To reset admin expired password, SSH or log in to the NSX CLI. Requires existing password.
  • Only admin can reset the Enterprise admin's expired password.
  • To reset the audit user expired password, SSH or log in to the NSX CLI.

See Manage Local User’s Password or Name Using the CLI.

Admin can go to https://code.vmware.com/apis/1163/nsx-t and select your release number. Search for System Administration > Configuration > Fabric > Nodes > User Management to find the API details.
You are the Audit user Reset your own forgotten password Contact your administrator. Contact your administrator. Contact your administrator.
Reset your own password (requires known password) If you know your password, see Manage Local User Accounts. Contact your administrator. Go to https://code.vmware.com/apis/1163/nsx-t and select your release number. Search for System Administration > Configuration > Fabric > Nodes > User Management to find the API details.
Reset audit's expired password (Requires existing password) Contact your administrator. SSH or log in to the NSX CLI. Requires existing password. See Manage Local User’s Password or Name Using the CLI Go to the bios and update password.
Guest users Reset your own forgotten password Contact your administrator. Contact your administrator. Contact your administrator.
Reset your own password (Requires known password) If you know the guest user password, see Manage Local User Accounts. Go to https://code.vmware.com/apis/1163/nsx-t and select your release number. Search for System Administration > Configuration > Fabric > Nodes > User Management to find the API details.
Reset guest user's expired password Contact Network Admin or administrator. Contact your Network Admin or administrator. Contact your Network Admin or administrator.
Note: If you are an LDAP user, contact the LDAP administrator to reset your password.