Unstable NSX Application Platform Upgrade UI

The Upgrade user interface can become unstable during an upgrade of the NSX Application Platform.

Problem

The NSX Application Platform upgrade UI becomes unstable for 15–16 minutes if you change the NSX Application Platform upgrade plan in between the NSX Application Platform upgrade and the upgrade of one of the hosted NSX applications. For example, if you start the upgrade of the NSX Application Platform and the NSX Malware Prevention feature application, but you uninstall the NSX Malware Prevention before it is upgraded, the NSX Application Platform upgrade UI becomes unstable.

Cause

During the upgrade process, Kubernetes restarts the NSX Application Platform Pod after eight minutes and the Upgrade Coordinator can take around 7–8 minutes to start up. During that time, the Upgrade user interface is unstable for about 16 minutes.

Solution

Wait for 15–16 minutes to restart the Kubernetes Pod and the Upgrade Coordinator.