Table 1. Endpoint Protection Troubleshooting
Symptoms Resolution and Troubleshooting Steps

Clusters not ready after trying to change the IP Pool for a cluster.

Register the certificate with vCenter.

Host preparation displayed as "not ready."

EAM was down due to a buffer overflow - increase buffer overflow to 256 and reboot.

Unable to install NSX VIBs.

Update EAM Solution's Certificate (KB 2112577) to deploy EAM Agency. Add vCenter's Managed IP Address (KB 1008030).

Can't prepare an NSX Cluster.

Restart EAM agent in vCenter.