If logs are not received by the remote log server, perform the following steps.

  • Verify the remote log server's IP address.
  • Verify that the level parameter is configured correctly.
  • Verify that the facility parameter is configured correctly.
  • If the protocol is TLS, set the protocol to UDP to see if there is a certificate mismatch.
  • If the protocol is TLS, verify that port 6514 is open on both ends.
  • Remove the message ID filter and see if logs are received by the server.
  • Restart the rsyslog service with the command restart service syslog.

To learn more about how to configure NSX appliances and hypervisors to send log messages to a remote logging server, see Configure Remote Logging.