This section lists the steps to create an offline alert definition from the VMware Pulse IoT Center UI.

Creating an alert definition across multiple device templates: You can create a single alert definition that works across multiple device templates.


You must have the Create Alert Definition permission to perform this operation. For more information about roles and permissions, see Roles and Permissions.


  1. From the VMware Pulse IoT Center UI, go to Alerts and Notifications > Alert Definitions.
    The Alerts - Alert Definitions page is displayed.
  2. Click CREATE.
    Create Alert Definition wizard is displayed.
  3. In the Details step, enter the following information:
    1. Name - Enter a name and description for your alert.
    2. Description - Enter the alert description.
    3. Severity - Select the severity of the alert:
      The colors to denote the alert severity are:
      • 3 - Info: Blue
      • 2 - Warning: Orange
      • 1 - Critical: Red
    4. Click Next.
  4. Choose Template - Select a device template from the drop-down menu and click Next.
  5. You can trigger device offline alerts if the VMware Pulse IoT Center server does not receive metrics or system property values for a specified duration. In the Condition step, enter the duration (in minutes) that the VMware Pulse IoT Center server must wait to receive metrics and system property values from a device before triggering the alert.
    Note: You can create device offline alert definitions only for the allowed metrics that are on the device template.
  6. Click Next.
  7. In the Recommendation step, enter the action that the technician or administrator must take when the alert is triggered, and click Next.
  8. In the Notification step, perform the following steps:
    1. To send notifications when an alert is triggered, select Enable Notifications.
    2. From the Select Notification drop-down menu, select the notification to be sent.
  9. Click Next.
  10. In the Review step, review the information that you have provided and click SAVE.


You have successfully created an alert definition.