Describes a summary of alerts and events generated within the VMware SD-WAN Orchestrator at the Enterprise level.

The document provides details about all Enterprise-level Orchestrator events. Although these events are stored within the SD-WAN Orchestrator and displayed on the Orchestrator UI, most of them are generated by either a VMware SD-WAN Edge or a VMware SD-WAN Gateway and/or one of it's running components (MGD, EDGED, PROCMON, and so on) with the exception of a few which are generated by the Orchestrator itself. You can configure notifications/alerts for events in Orchestrator only.

The following table provides an explanation for each of the columns in the "Enterprise-level Orchestrator Events" table:

Column name Details
EVENT Unique name of the event
DISPLAYED ON ORCHESTRATOR UI AS Specifies how the event is displayed on the Orchestrator.
SEVERITY The severity with which this event is usually generated.
GENERATED BY
The VMware SD-WAN component generating the notification can be one of the following:
  • SD-WAN Orchestrator
  • SD-WAN Edge (MGD)
  • SD-WAN Edge (EDGED)
  • SD-WAN Edge (PROCMON)
GENERATED WHEN Technical reason(s) and circumstances under which this event is generated.
DEPRECATED Specifies if the event is deprecated from a specific release.

Enterprise-level Orchestrator Events

EVENT DISPLAYED ON ORCHESTRATOR UI AS SEVERITY GENERATED BY GENERATED WHEN DEPRECATED
EDGE_UP Edge Up ALERT SD-WAN Orchestrator Edge comes back after losing connectivity with the SD-WAN Orchestrator through heartbeats. 2 consecutive heartbeats by an Edge causes the SD-WAN Orchestrator to change it's status to EDGE_UP. The SD-WAN Orchestrator runs a monitor every 15 seconds that will update the status of all Edges.
EDGE_DOWN Edge Down ALERT SD-WAN Orchestrator

Edge loses connectivity with theSD-WAN Orchestrator and fails performing 2 or more consecutive heartbeats. The SD-WAN Orchestrator runs a monitor every 15 seconds that will update the status of all Edges.

LINK_UP Link Up ALERT SD-WAN Orchestrator A WAN Link returns to a normal functioning state.
LINK_DOWN Link Down ALERT SD-WAN Orchestrator A WAN Link is disconnected from the Edge or when the Link cannot communicate with the Edge service.

VPN_TUNNEL_DOWN

VPN Tunnel Down

ALERT SD-WAN Orchestrator The IPSec tunnel configured from the Edge service to your VPN Gateway cannot be established or if the tunnel is dropped and cannot be re-established.

EDGE_HA_FAILOVER

Edge HA Failover

ALERT SD-WAN Orchestrator An HA Edge fails-over to its standby.

EDGE_SERVICE_DOWN

Edge Service Down

ALERT SD-WAN Orchestrator The Edge service running on the SD-WAN Edge may be down. This may indicate Edge device failure or failure of network connectivity.

EDGE_CSS_TUNNEL_UP

Edge CSS Tunnel Up

ALERT SD-WAN Orchestrator

A Cloud Security Service tunnel from Edge is UP.

EDGE_CSS_TUNNEL_DOWN

Edge CSS Tunnel Down

ALERT SD-WAN Orchestrator

A Cloud Security Service tunnel from Edge is DOWN.

NVS_FROM_EDGE_TUNNEL_DOWN

NVS From Edge Tunnel Down

ALERT SD-WAN Orchestrator

A NSD via Edge tunnel is DOWN.

NVS_FROM_EDGE_TUNNEL_UP

NVS From Edge Tunnel Up

ALERT SD-WAN Orchestrator

A NSD via Edge tunnel is UP.

VNF_VM_DEPLOYED

VNF VM Deployed

ALERT SD-WAN Orchestrator An Edge VNF virtual machine gets deployed on to the Edge.

VNF_VM_POWERED_ON

VNF VM Powered ON

ALERT SD-WAN Orchestrator An Edge VNF virtual machine gets deployed on to the Edge and is powered on.

VNF_VM_POWERED_OFF

VNF VM Powered OFF

ALERT SD-WAN Orchestrator An Edge VNF virtual machine is powered off.

VNF_VM_DEPLOYED_AND_POWERED_OFF

VNF VM Deployed and Powered OFF

ALERT SD-WAN Orchestrator An Edge VNF virtual machine gets deployed on to the Edge and is immediately powered on.

VNF_VM_DELETED

VNF VM Deleted

ALERT SD-WAN Orchestrator An Edge VNF virtual machine is removed from the Edge.

VNF_VM_ERROR

VNF VM error

ALERT SD-WAN Orchestrator An error occurs during deployment of an Edge VNF virtual machine.

VNF_INSERTION_ENABLED

VNF insertion enabled

ALERT SD-WAN Orchestrator Insertion of an Edge VNF virtual machine is enabled on the Edge.

VNF_INSERTION_DISABLED

VNF insertion

disabled
ALERT SD-WAN Orchestrator Insertion of an Edge VNF virtual machine is deactivated on the Edge.

VNF_IMAGE_DOWNLOAD_IN_PROGRESS

VNF Image Download In Progress

ALERT SD-WAN Orchestrator

An Edge VNF virtual machine image download is in progress.

VNF_IMAGE_DOWNLOAD_COMPLETED

VNF Image Download Completed

ALERT SD-WAN Orchestrator

An Edge VNF virtual machine image download is completed.

VNF_IMAGE_DOWNLOAD_FAILED

VNF Image Download Failed

ALERT SD-WAN Orchestrator

An Edge VNF virtual machine image failed to be downloaded on the Edge.

EDGE_BFD_NEIGHBOR_UP

BFD session established to Edge neighbor

INFO SD-WAN Orchestrator A BFD session has been established to Edge neighbor.

EDGE_BFD_NEIGHBOR_DOWN

Edge BFD neighbor unavailable

INFO SD-WAN Orchestrator A BFD session to Edge neighbor is not established.

PKI_PROMOTION

Endpoint PKI mode promoted

INFO SD-WAN Orchestrator

An Edge's PKI mode has been changed from optional to required.

CERTIFICATE_REVOCATION

Certificate revoked

INFO SD-WAN Orchestrator

Edge certificate revocation occurs intentionally or due to an expired certificate (The latter should rarely happen, given Edge certificates automatically renews after 30 days into the 90 day period).

CERTIFICATE_RENEWAL

Certificate renewal request

INFO SD-WAN Orchestrator

Edge certificate automatically renews after 30 days into the 90 day period.

UPDATE_EDGE_IMAGE_MANAGEMENT

Update Edge image management

INFO SD-WAN Orchestrator

Activates/deactivates management of Edge software images for a customer.

SET_EDGE_SOFTWARE

Updated Edge software image

INFO SD-WAN Orchestrator

New software image is assigned to the Edge due to an Operator Profile reassignment or change in the software image within the operator profile.

UNSET_EDGE_SOFTWARE

Unset overridden Edge software image

INFO SD-WAN Orchestrator

Unsetting software image overridden for the Edge and instead assign in the default software image associated with the Operator Profile.

ADD_OPERATOR_PROFILE

Added operator profile

INFO SD-WAN Orchestrator

A new operator profile has been associated with this enterprise.

REMOVE_OPERATOR_PROFILE

Removed operator profile

INFO SD-WAN Orchestrator

An existing operator profile has been removed from this enterprise.

ADD_SOFTWARE_IMAGE

Added software image

INFO SD-WAN Orchestrator

When a new software image is associated to the operator profile for this enterprise.

MODIFY_ASSIGNED_OPERATOR_PROFILE_LIST

Modified the assigned operator profile list

INFO SD-WAN Orchestrator

List of operator profiles associated with the Enterprise has been modified.

MODIFY_ASSIGNED_SOFTWARE_IMAGE_LIST

Modified the assigned software image list

INFO SD-WAN Orchestrator

List of software images associated with the Enterprise has been modified.

CLOUD_SECURITY_ENABLE

Cloud Security enabled

INFO SD-WAN Orchestrator

Cloud Security is activated in enterprise's profile or Edge-specific profile

CLOUD_SECURITY_DISABLE

Cloud Security disabled

INFO SD-WAN Orchestrator

Cloud Security is deactivated in enterprise's profile

CLOUD_SECURITY_PROVIDER_DELETED

Cloud security provider deleted

INFO SD-WAN Orchestrator

Cloud Security provider associated with an enterprise's profile has been deleted.

CLOUD_SECURITY_TUNNELING_PROTOCOL_CHANGE

Cloud Security Tunneling Protocol Change

INFO SD-WAN Orchestrator

Cloud Security tunneling protocol changes (from IPSEC to GRE or vice versa) in an enterprise's profile

CLOUD_SECURITY_PROVIDER_ADDED

CLOUD_SECURITY_PROVIDER_ADDED

INFO SD-WAN Orchestrator

Cloud Security provider associated with an Edge-specific profile has been added.

CLOUD_SECURITY_PROVIDER_REMOVED

CLOUD_SECURITY_PROVIDER_REMOVED

INFO SD-WAN Orchestrator

Cloud Security provider associated with an Edge-specific profile has been removed.

CLOUD_SECURITY_OVERRIDE_ENABLED

CLOUD_SECURITY_OVERRIDE_ENABLED

INFO SD-WAN Orchestrator

Cloud Security override has been activated in an Edge-specific profile.

CLOUD_SECURITY_OVERRIDE_DISABLED

CLOUD_SECURITY_OVERRIDE_DISABLED

INFO SD-WAN Orchestrator

Cloud Security override has been deactivated in an Edge-specific profile.

CREATE_CLOUD_SERVICE_SITE

Cloud Security Service site creation enqueued

INFO SD-WAN Orchestrator

An API automation job to create a Cloud Security Service tunnel from Edge has been enqueued.

UPDATE_CLOUD_SERVICE_SITE

Cloud Security Service site update enqueued

INFO SD-WAN Orchestrator

An API automation job to update a Cloud Security Service tunnel from Edge has been enqueued.

DELETE_CLOUD_SERVICE_SITE

Cloud Security Service site deletion enqueued

INFO SD-WAN Orchestrator

An API automation job to delete a Cloud Security Service tunnel from Edge has been enqueued.

ZSCALER_SUBLOCATION_ACTION_ENQUEUED

Zscaler Sub Location Edge action enqueued

INFO SD-WAN Orchestrator

An API automation job for Cloud Security Service Zscaler Sub Location as been enqueued.

EDGE_NVS_TUNNEL_UP

Edge Direct IPsec tunnel up

INFO SD-WAN Orchestrator

A Cloud Security Service tunnel or NSD via Edge tunnel is up.

EDGE_NVS_TUNNEL_DOWN

Edge Direct IPsec tunnel down

INFO SD-WAN Orchestrator

A Cloud Security Service tunnel or NSD via Edge tunnel is down.

DIAGNOSTIC_REQUEST

New diagnostic bundle request

INFO SD-WAN Orchestrator

A new Edge diagnostic bundle is requested by an enterprise or an operator user.

EDGE_DIRECT_SITE_DELETED

Edge direct site deleted

INFO SD-WAN Orchestrator

A NSD via Edge tunnel has been deleted.

EDGE_DIRECT_TUNNELS_DISABLED

Edge direct tunnels

disabled
INFO SD-WAN Orchestrator

NSD via Edge deactivated in profile device settings.

EDGE_DIRECT_TUNNELS_ENABLED

Edge direct tunnels enabled

INFO SD-WAN Orchestrator

NSD via Edge enabled in profile device settings.

EDGE_DIRECT_TUNNEL_PROVIDER_DELETED

Edge direct tunnel provider deleted

INFO SD-WAN Orchestrator

NSD via Edge provider associated with an enterprise's profile has been deleted.

CREATE_NVS_FROM_EDGE_SITE

NSD via Edge site creation enqueued

INFO SD-WAN Orchestrator

An API automation job to create a NSD via Edge tunnel has been enqueued.

UPDATE_NVS_FROM_EDGE_SITE

NSD via Edge site update enqueued

INFO SD-WAN Orchestrator

An API automation job to update a NSD via Edge tunnel has been enqueued.

DELETE_NVS_FROM_EDGE_SITE

NSD via Edge site deletion enqueued

INFO SD-WAN Orchestrator

An API automation job to delete a NSD via Edge tunnel has been enqueued.

ENTERPRISE_ENABLE_VIEW_SENSITIVE_DATA

View sensitive data privileges granted

INFO SD-WAN Orchestrator

An enterprise grants privileges to it's MSP or the operator to view data (keys) information.

ENTERPRISE_ENABLE_OPERATOR_USER_MGMT

User management delegated to operator

INFO SD-WAN Orchestrator

An enterprise has successfully delegated access to operator to manager its users.

ENTERPRISE_DISABLE_OPERATOR_ACCESS

User management access revoked from operator

INFO SD-WAN Orchestrator

An enterprise revokes access that was previously delegated to operator to manage its entities.

ENTERPRISE_ENABLE_OPERATOR_ACCESS

Access delegated to operator

INFO SD-WAN Orchestrator

An enterprise has successfully delegated access to operator to manager its entities.

ENTERPRISE_ENABLE_PROXY_ACCESS

Access revoked from operator

INFO SD-WAN Orchestrator

An enterprise has successfully delegated access to partner to manager its entities.

ENTERPRISE_DISABLE_PROXY_ACCESS

Access delegated to partner

INFO SD-WAN Orchestrator

An enterprise revokes access that was previously delegated to partner to manage its entities.

EDGE_TO_EDGE_VPN_DISABLE

Edge to Edge VPN Disabled

INFO SD-WAN Orchestrator

Edge to Edge VPN associated with an Edge device or its corresponding profile has been deactivated.

EDGE_TO_EDGE_VPN_ENABLE

Edge to Edge VPN Enabled

INFO SD-WAN Orchestrator

Edge to Edge VPN associated with an Edge device or its corresponding profile has been enabled.

VPN_DISABLE

Cloud VPN

disabled
INFO SD-WAN Orchestrator

Cloud VPN settings associated with an Edge device or its corresponding profile has been deactivated.

VPN_ENABLE

Cloud VPN enabled

INFO SD-WAN Orchestrator

When cloud VPN settings associated with an Edge device or its corresponding profile has been enabled.

VPN_UPDATE

Cloud VPN updated

INFO SD-WAN Orchestrator

When cloud VPN settings associated with an Edge device or its corresponding profile has been updated with new modified.

REMOTE_ACTION

Edge remote action

INFO SD-WAN Orchestrator

A remote action is performed on an online Edge.

RECURRING_REPORT_ERROR

Recurring report error

ERROR

SD-WAN Orchestrator

When recurring report fails.

GATEWAY_BGP_NEIGHBOR_UP

BGP session established to Gateway neighbor

INFO SD-WAN Gateway When a BGP peer establishes tunnel with a Gateway.
GATEWAY_BGP_NEIGHBOR_DOWN Gateway BGP neighbor unavailable INFO SD-WAN Gateway When a Gateway's BGP peer loses tunnel with a Gateway.

MGD_EMERG_REBOOT

Management service emergency reboot

CRITICAL

SD-WAN Edge (PROCMON)

Edge is rebooted to recover from stuck processes by vc_procmon.

EDGE_LED_SERVICE_DISABLED

Edge front-panel LED service

disabled
WARNING, CRITICAL SD-WAN Edge (PROCMON)

LED service deactivated.

EDGE_LED_SERVICE_FAILED

Edge front-panel LED service failed

ERROR SD-WAN Edge (PROCMON) LED service failed.

EDGE_MGD_SERVICE_DISABLED

Management service disabled

CRITICAL

SD-WAN Edge (PROCMON)

Management service is unable to activate for too many failures.

EDGE_MGD_SERVICE_FAILED

Management service failed

ERROR

SD-WAN Edge (PROCMON) Management service failed.

EDGE_SERVICE_DISABLED

Edge dataplane service

disabled

WARNING

SD-WAN Edge (PROCMON)

Edge Dataplane service is deactivated.

EDGE_SERVICE_ENABLED

Edge dataplane service enabled

WARNING

SD-WAN Edge (PROCMON)

Edge Dataplane service is activated by user from local UI.

EDGE_SERVICE_FAILED

Edge dataplane service failed

ERROR SD-WAN Edge (PROCMON)

Edge Dataplane service failed.

EDGE_VNFD_SERVICE_DISABLED

WARNING

SD-WAN Edge (PROCMON)

Edge VNFD service deactivated.

EDGE_VNFD_SERVICE_FAILED

ERROR SD-WAN Edge (PROCMON)

Edge VNFD service failed.

EDGE_DOT1X_SERVICE_DISABLED

Edge 802.1x service

disabled

WARNING,CRITICAL

SD-WAN Edge (PROCMON)

SD-WAN Edge 802.1x service is deactivated.

EDGE_DOT1X_SERVICE_FAILED

Edge 802.1x service failed

ERROR

SD-WAN Edge (PROCMON)

SD-WAN Edge 802.1x service failed.

EDGE_NYANSA_SYSLOG_SERVICE_FAILED

ERROR SD-WAN Edge (PROCMON)

Nyansa Syslog service failed.

EDGE_NYANSA_SYSLOG_SERVICE_DISABLED

WARNING SD-WAN Edge (PROCMON)

Nyansa Syslog service deactivated.

EDGE_NYANSA_AMOND_SERVICE_FAILED

ERROR SD-WAN Edge (PROCMON)

Nyansa Amond service failed.

EDGE_NYANSA_AMOND_SERVICE_DISABLED

WARNING SD-WAN Edge (PROCMON)

Nyansa Amond service deactivated

EDGE_NYANSA_SNMP_TRAPD_SERVICE_FAILED

ERROR SD-WAN Edge (PROCMON)

Nyansa SNMP Trapd service failed.

EDGE_NYANSA_SNMP_TRAPD_SERVICE_DISABLED

WARNING SD-WAN Edge (PROCMON)

Nyansa SNMP Trapd service deactivated.

EDGE_NYANSA_SNMP_READER_SERVICE_FAILED

ERROR SD-WAN Edge (PROCMON)

Nyansa SNMP Reader service failed.

EDGE_NYANSA_SNMP_READER_SERVICE_DISABLED

WARNING SD-WAN Edge (PROCMON)

Nyansa SNMP Reader service deactivated.

VNF_VM_EVENT

VNF VM Event

INFO SD-WAN Edge (MGD)

Generated when VNF is powered on, powered off, deleted or deployed. Event detail will help distinguish the type.

VNF_INSERTION_EVENT

VNF insertion event

ALERT SD-WAN Edge (MGD)

VNF insertion is activated or deactivated. Event detail will help distinguish the type.

VNF_IMAGE_DOWNLOAD_EVENT

VNF image download event

INFO SD-WAN Edge (MGD)

VNF download is in progress, completed, or failed. Event detail will help distinguish the type.

MGD_START

Online

INFO

SD-WAN Edge (MGD)

Management daemon on Edge has started.

MGD_EXITING

Shutting Down

INFO

SD-WAN Edge (MGD)

Management service on a SD-WAN Edge is shutting down for a restart.

MGD_SET_CERT_SUCCESS

Set Certificate Successful

INFO SD-WAN Edge (MGD)

New PKI certificate for Orchestrator communication is installed successfully on a SD-WAN Edge.

MGD_SET_CERT_FAIL

Set Certificate Failed ERROR SD-WAN Edge (MGD)

Installation of a new PKI certificate for Orchestrator communication on a SD-WAN Edge has failed.

MGD_CONF_APPLIED

Configuration Applied

INFO SD-WAN Edge (MGD)

Configuration change made on the Orchestrator has been pushed to SD-WAN Edge and is successfully applied.

MGD_CONF_PENDING

New configuration pending

INFO SD-WAN Edge (MGD)

New configuration is pending application (This event is currently NOT generated anywhere)

MGD_CONF_ROLLBACK

Bad configuration rolled back

CRITICAL

SD-WAN Edge (MGD)

Configuration policy sent from the Orchestrator had to be rolled back because it destabilized the SD-WAN Edge.

MGD_CONF_FAILED

Failed to apply configuration

ERROR

SD-WAN Edge (MGD)

Edge failed to apply a configuration change made on the Orchestrator.

MGD_CONF_UPDATE_INVALID

Invalid software update configuration

WARNING

SD-WAN Edge (MGD)

Edge has been assigned an Operator Profile with an invalid software image that the Edge cannot use.

MGD_DEVICE_CONFIG_WARNING

WARNING

SD-WAN Edge (MGD)

Inconsistent device settings are detected. MGD continues with warnings.

MGD_DEVICE_CONFIG_ERROR

ERROR SD-WAN Edge (MGD)

Invalid device settings are detected by MGD.

MGD_SWUP_IGNORED_UPDATE

Software update ignored

INFO SD-WAN Edge (MGD)

Software update is ignored at the activation time, because SD-WAN Edge is already running that version.

MGD_SWUP_INVALID_SWUPDATE

Invalid software update

WARNING SD-WAN Edge (MGD)

Software update package received from the Orchestrator is invalid.

MGD_SWUP_DOWNLOAD_FAILED

Software download failed

ERROR SD-WAN Edge (MGD)

Download of an Edge software update image has failed.

MGD_SWUP_UNPACK_FAILED

Software update unpack failed

ERROR SD-WAN Edge (MGD)

Edge has failed to unpack the downloaded software update package.

MGD_SWUP_INSTALL_FAILED

Software update install failed

ERROR SD-WAN Edge (MGD)

Edge software update installation failed.

MGD_SWUP_INSTALLED

Software update

INFO SD-WAN Edge (MGD)

Software update was successfully downloaded and installed.

MGD_SWUP_REBOOT

Restart after software update

INFO SD-WAN Edge (MGD)

Edge is being rebooted after a software update.

MGD_SWUP_STANDBY_UPDATE_START

Standby device software update started

INFO SD-WAN Edge (MGD)

Edge send upgrade message to standby when it detect peer software version is not same with Active Edge or Active Edge received upgrade command from SD-WAN Orchestrator.

MGD_SWUP_STANDBY_UPDATE_FAILED

Standby device software update failed

ERROR SD-WAN Edge (MGD)

Active Edge report standby upgrade failed if it fail to send upgrade command to peer or standby fail to upgrade for more than 5 minutes

MGD_SWUP_STANDBY_UPDATED

Standby device software update completed

INFO SD-WAN Edge (MGD)

When Active Edge detects standby comes up with expected image version

MGD_VCO_ADDR_RESOLV_FAILED

Cannot resolve Orchestrator address

WARNING SD-WAN Edge (MGD)

DNS resolution of the Orchestrator address failed.

MGD_DIAG_REBOOT

User-initiated restart

INFO SD-WAN Edge (MGD)

Edge is rebooted by a Remote Action from the Orchestrator.

MGD_DIAG_RESTART

Services restarted

INFO SD-WAN Edge (MGD)

Data plane service on the SSD-WAN Edge is restarted by a Remote Action from the Orchestrator.

MGD_SHUTDOWN

Powered off

INFO SD-WAN Edge (MGD)

Edge diagnostic shutdown based on user request.

MGD_HARD_RESET

Reset to factory defaults

INFO SD-WAN Edge (MGD)

Edge is restored to its factory-default software and configuration.

MGD_DEACTIVATED

Deactivated

INFO SD-WAN Edge (MGD)

Edge is deactivated based on user request by mgd.

MGD_NETWORK_SETTINGS_UPDATED

Network settings updated

INFO SD-WAN Edge (MGD)

Network settings are applied to a SD-WAN Edge.

MGD_NETWORK_MGMT_IF_BROKEN

ALERT SD-WAN Edge (MGD)

Management network is set up incorrectly.

MGD_NETWORK_MGMT_IF_FIXED

WARNING

SD-WAN Edge (MGD)

Network is restarted twice to fix the Management Network inconsistency.

MGD_INVALID_VCO_ADDRESS

Invalid Orchestrator address

WARNING

SD-WAN Edge (MGD)

Invalid address for Orchestrator was sent in a management plane policy update and was ignored.

MGD_ACTIVATION_PARTIAL

Activation incomplete

INFO SD-WAN Edge (MGD)

Edge is activated partially, but a software update failed.

MGD_ACTIVATION_SUCCESS

Activated

INFO SD-WAN Edge (MGD)

Edge has been activated successfully.

MGD_ACTIVATION_ERROR

Activation failed

ERROR SD-WAN Edge (MGD)

Edge activation failed. Either the activation link was not correct, or the configuration was not successfully downloaded to the Edge.

MGD_HA_TERMINATED

HA disabled on Edge

INFO SD-WAN Edge (MGD)

Standby Edge send this event when HA is deactivated.

EDGE_INTERFACE_DOWN

Edge Interface Down

INFO SD-WAN Edge (MGD)

Generated by hotplug scripts when the interface is down.

EDGE_INTERFACE_UP

Edge Interface Up

INFO SD-WAN Edge (MGD)

Generated by hotplug scripts when the interface is up.

EDGE_KERNEL_PANIC

ALERT SD-WAN Edge (MGD)

Edge operating system has encountered a critical exception and must reboot the Edge to recover. An Edge reboot is disruptive to customer traffic for 2-3 minutes while the Edge completes the reboot.

EDGE_OSPF_NSM

Edge OSPF NSM Event

INFO SD-WAN Edge (EDGED)

Edge send this event when OSPF neighbor state changes.

IP_SLA_PROBE

IP SLA Probe

INFO SD-WAN Edge (EDGED)

Edge generates when IPSLA state changes.

IP_SLA_RESPONDER

IP SLA Responder ALERT, INFO SD-WAN Edge (EDGED)

When IPSLA responder state changes from up to down and vice versa.

ALL_CSS_DOWN

ALL_CSS_DOWN

ALERT SD-WAN Edge (EDGED)

When all CSS paths go down.

CSS_UP

CSS_UP

ALERT SD-WAN Edge (EDGED)

When atleast one CSS path is up.

LINK_MTU

Link MTU detected

INFO SD-WAN Edge (EDGED)

Link MTU detected. The Gateway has detected the MTU for this WAN link and all traffic sent on this link will account for that MTU reading. For Release 3.2.x and earlier, VeloCloud software uses RFC 1191 Path MTU Discovery, which relies on receiving an ICMP error (fragmentation needed) from an upstream device in order to discover the MTU. On Release 3.3.x and later, the Path MTU Discovery has been enhanced to use packet layer Path MTU Discovery (RFC 4821).

PORT_SCAN_DETECTED

Port scan detected

INFO SD-WAN Edge (EDGED)

If Stateful firewall detects host scanning then this event would be logged along with the IP address and port number.

PEER_UNUSABLE

Peer unusable

ALERT SD-WAN Edge (EDGED) Peer is unusable. Deprecated

PEER_USABLE

Peer usable

INFO SD-WAN Edge (EDGED) Peer is usable. Deprecated

BW_UNMEASURABLE

Error measuring bandwidth

ALERT SD-WAN Edge (EDGED)

Bandwidth measurement failed to the Primary Gateway. Reattempt at measurement in 30minutes. Reasons include a link suffering some quality issue like excessive loss or latency. This message should only be seen on Edge's using Release 3.1.x or lower as this was removed beginning with Edge Release 3.2.0.

SLOW_START_CAP_MET

Bandwidth measured exceeds the slow start cap. Moving to burst mode.

NOTICE

SD-WAN Edge (EDGED)

Bandwidth measurement Slow-start limit of 175 Mbps exceeded. Link will be remeasured in Burst mode to ensure the correct measurement of a 175+ Mbps WAN link.

EDGE_BFD_CONFIG

INFO SD-WAN Edge (EDGED)

BFD configured with incorrect local address.

FLOOD_ATTACK_DETECTED

INFO SD-WAN Edge (EDGED)

Generated when a malicious host floods the SD-WAN Edge with new connections.

LINK_ALIVE

Link alive

INFO SD-WAN Edge (EDGED)

When link state (link_fsm) becomes alive.

LINK_DEAD

Link dead

ALERT SD-WAN Edge (EDGED)

When link state (link_fsm) becomes dead.

LINK_USABLE

Link usable

INFO SD-WAN Edge (EDGED)

When link state (link_fsm) becomes usable.

LINK_UNUSABLE

Link unusable

ALERT SD-WAN Edge (EDGED)

When link state (link_fsm) becomes unusable.

VPN_DATACENTER_STATUS

VPN Tunnel state change

INFO, ERROR SD-WAN Edge (EDGED)

VPN Tunnel state change.

INTERFACE_CONFIG_ERROR

Interface config error ALERT SD-WAN Edge (EDGED)

HA_STANDBY_ACTIVATED

HA Standby Activated

INFO SD-WAN Edge (EDGED)

When active Edge detects standby peer send this event to SD-WAN Orchestrator to activate standby Edge.

HA_INTF_STATE_CHANGED

HA Interface State Changed ALERT SD-WAN Edge (EDGED)

HA interface went down/up.

HA_GOING_ACTIVE

High Availability Going Active

INFO SD-WAN Edge (EDGED)

Standby Edge transition to Active Edge after detecting no heartbeat for more than 700ms.

HA_FAILED

High Availability Peer State Unknown

INFO SD-WAN Edge (EDGED)

Active Edge detects no heartbeat or activity from standby Edge for more than 700 milliseconds.

HA_READY

High Availability Ready

INFO SD-WAN Edge (EDGED)

Active Edge detects activated standby peer.

MGD_UNREACHABLE

Management Proxy unreachable

EMERGENCY

SD-WAN Edge (EDGED)

Data plane process could not communicate to the management plane proxy.

VRRP_INTO_MASTER_STATE

VRRP HA updated to master

INFO SD-WAN Edge (EDGED)

VRRP get into Master state

VRRP_OUT_OF_MASTER_STATE

VRRP HA updated out of master

INFO SD-WAN Edge (EDGED)

VRRP get out of Master state.

VRRP_FAIL_INFO

VRRP failed

INFO SD-WAN Edge (EDGED)

VRRP failed.

EDGE_HEALTH_ALERT

Edge Health Alert

EMERGENCY

SD-WAN Edge (EDGED)

Data plane is unable to allocate necessary resources for packet processing.

EDGE_STARTUP

Edge service startup

INFO SD-WAN Edge (EDGED)

Edge is running in mgmt-only mode.

EDGE_DHCP_BAD_OPTION

Invalid DHCP Option

WARNING SD-WAN Edge (EDGED)

SD-WAN Edge is configured with an invalid DHCP option.

EDGE_NEW_USER

New client user seen

INFO SD-WAN Edge (EDGED)

New or updated client user detected on a given MAC address.

EDGE_NEW_DEVICE

New client device seen

INFO SD-WAN Edge (EDGED)

A new device is detected during DHCP.

INVALID_JSON

CRITICAL SD-WAN Edge (EDGED)

The Edged received invalid json data from the mgd.

QOS_OVERRIDE

QoS override

INFO SD-WAN Edge (EDGED)

Remote diagnostics is performed to flip cloud traffic to be routed according to business policy OR sent to the Gateway OR or bypass the Gateway.

EDGE_L2_LOOP_DETECTED

Edge L2 loop detected

ERROR SD-WAN Edge (EDGED)

Edge L2 loop is detected.

EDGE_TUNNEL_CAP_WARNING

Edge Tunnel CAP warning

WARNING

SD-WAN Edge (EDGED)

Edge has reached its maximum tunnel capacity.

EDGE_LOCALUI_LOGIN

Edge Local UI Login

INFO SD-WAN Edge

LOCAL UI login is successful for a user.

EDGE_MEMORY_USAGE_ERROR

Memory Usage Critical

ERROR SD-WAN Edge

Resource Monitor process detects Edge memory utilization has exceeded defined thresholds and reaches 70% threshold. The Resource Monitor waits for 90 seconds to allow the Edged process to recover from a possible temporary spike in memory usage. If memory usage persists at a 70% or higher level for more than 90 seconds, the Edge will generate this error message and send this event to the Orchestrator.

EDGE_MEMORY_USAGE_WARNING

Memory Usage Warning

WARNING SD-WAN Edge

Resource Monitor process detects Edge memory utilization is 50% or more of the available memory. This event will be sent to the Orchestrator every 60 minutes until the memory usage drops under the 50% threshold.

EDGE_RESTARTING

User-initiated Edge service restart

WARNING

SD-WAN Edge

User initiates a Edge service restart.

EDGE_REBOOTING

User-initiated Edge reboot

WARNING

SD-WAN Edge

User initiates a Edge reboot.

EDGE_HARD_RESET

User-initiated Edge hard reset

WARNING

SD-WAN Edge

Edge hard reset

EDGE_DEACTIVATED

Edge deactivated

WARNING

SD-WAN Edge

SD-WAN Edge has all its configuration cleared and is not associated with a customer site. The software build remains unchanged.

EDGE_CONSOLE_LOGIN

Edge console login

INFO SD-WAN Edge

SD-WAN Edge login via console port.

EDGE_COMMAND

Edge Command

INFO SD-WAN Edge

Generated by a SD-WAN Edge during remote diagnostics when executing Edge commands.

EDGE_BIOS_UPDATED

Edge BIOS updated

INFO SD-WAN Edge

Generated by 12-upgrade-bios.sh script when SD-WAN Edge BIOS is successfully updated.

EDGE_BIOS_UPDATE_FAILED

Edge BIOS update failed

ERROR SD-WAN Edge

Generated by 12-upgrade-bios.sh script when SD-WAN Edge BIOS update failed.