Roles and Privilege Levels

VMware has pre-defined roles with different set of privileges.

• IT Administrator (or Administrator)
• Site Contact at each site where an SD-WAN Edge device is deployed

Administrator

The Customer Administrator configures, monitors, and administers the VMware service operation. There are three Administrator roles:

Administrator Role	Description
Enterprise Standard Administrator	Can perform all configuration and monitoring tasks.
Enterprise Superuser	Can perform the same tasks as an Enterprise Standard Admin and can also create additional users with the Enterprise Standard Admin, Enterprise MSP, and Customer Support role.
Enterprise Support	Can perform configuration review and monitoring tasks but cannot view user identifiable application statistics and can only view configuration information.

Note: An Administrator should be thoroughly familiar with networking concepts, web applications, and requirements and procedures for the Enterprise.

Site Contact

The Site Contact is responsible for SD-WAN Edge physical installation and activation with the VMware service. The Site Contact is a non-IT person who can receive an email and perform the instructions in the email for Edge activation.