VeloCloud Orchestrator provides two-factor authentication with SMS for Operators, MSP, and Enterprises. You can enable authentication at the Customer/MSP level or at the Operator level.

You can enable two-factor authentication after providing valid mobile numbers for all the users.


Ensure that you provide a valid mobile number for all admin users before enabling two-factor authentication. You can enter the mobile number by selecting the user in the Administration > Administrators screen.


  1. In the Enterprise portal, click Administration > System Settings.
  2. Select the Enable Two Factor Authentication checkbox.
  3. To mandate the user login with two-factor authentication, select the Require Two Factor Authentication checkbox.
  4. Click Save Changes.


After enabling the two-factor authentication, when you try to login with your user credentials, you also need to enter the six-digit pin that you receive as SMS in your mobile.