VeloCloud Orchestrator provides an alert function to notify one or more Enterprise Administrators (or other support users) when a problem occurs. You can access this functionality by clicking Alerts under Monitor in the navigation panel.

You can send Alerts when a VeloCloud Edge goes offline or comes back online, a WAN link goes down, a VPN tunnel goes down, or when an Edge HA failover occurs. A delay for sending the alert after it is detected can be entered for each of the alert types. You can configure alerts in Configure > Alerts and Notifications.

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Note: If you are logged in using a user ID that has Customer Support privileges, you will only be able to view VeloCloud Orchestrator objects. You will not be able to create new objects or configure/update existing ones.