You can run tests on a single Edge to obtain diagnostic information by clicking Remote Diagnostics under Test & Troubleshoot.
To run a diagnostic test on a single Edge:
- Click Remote Diagnostic under Test & Troubleshoot.
- Search for an Edge if necessary using the Filter, and click Apply.
- Select a connected Edge.
The Remote Diagnostics screen appears showing all the possible tests you can run on an Edge.
- Choose a test to run. A description is located under each diagnostic test name. (See image below).
- Click Run.
Note: When you run the
Bandwidth Test in a single-link environment, all other traffic will be interrupted. However, this excess traffic will only last a few moments until the test is finished.
Supported Remote Diagnostics Tests
| Remote Diagnostics Test | Description |
|---|---|
| ARP Table Dump | Run this test to view the contents of the ARP table. The output is limited to display 1000 ARP entries. |
| Clear ARP Cache | Run this test to clear the ARP cache entries for the specified interface. |
| DNS Test | Run this test to perform a DNS lookup of the specified domain name. |
| DNS/DHCP Service Restart | Run this test to restart the DNS/DHCP service. This can serve as a troubleshooting step if DHCP or DNS requests are failing for clients. |
| Flush Flows | Run this test to flush the flow table, causing user traffic to be re-classified. Use source and destination IP address filters to flush specific flows. |
| Flush NAT | Run this test to flush the NAT table. |
| Interface Status | Run this test to view the MAC address and connection status of physical interfaces. |
| List Active Flows | Run this test to list active flows in the system. Use source and destination IP address filters to view the exact flows you want to see. This output is limited to a maximum of 1000 flows. |
| List Clients | Run this test to view the complete list of clients. |
| List Paths | Run this test to view the list of active paths between local WAN links and each peer. |
| MIB for VeloCloud Edge | Run this test to dump Edge MIBs. |
| NAT Table Dump | Run this test to view the contents of the NAT Table. Use the destination IP address filter to view the exact entries you want to see. This output is limited to a maximum of 1000 entries. |
| NTP Dump | Run this test to view the current date and time on Edge and NTP information. |
| Ping Test | Run a ping test to the destination specified. |
| Route Table Dump | Run this test to view the contents of the Route Table. |
| System Health | Run this test to view system information such as system load, recent WAN stability statistics, monitoring services. WAN stability statistics include the number of times individual VPN tunnels and WAN links lost connectivity for at least 700 milliseconds. |
| Traceroute | Run a traceroute via the Gateway or directly out any of the WAN interfaces to the destination specified. |
| Troubleshoot BGP - List BGP Redistributed Routes | Run this test to view routes redistributed to BGP neighbors. |
| Troubleshoot BGP - List BGP Routes | Run this test to view the specific BGP routes from neighbors, leave prefix empty to view all. |
| Troubleshoot BGP - List Routes per Prefix | Run this test to view all the Overlay and Underlay routes for a prefix and the related details. |
| Troubleshoot BGP - Show BGP Neighbor Advertised Routes | Run this test to view the BGP routes advertised to a neighbor. |
| Troubleshoot BGP - Show BGP Neighbor Learned Routes | Run this test to view all the accepted BGP routes learned from a neighbor after filters. |
| Troubleshoot BGP - Show BGP Neighbor Received Routes | Run this test to view all the BGP routes learned from a neighbor before filters. |
| Troubleshoot BGP - Show BGP Routes per Prefix | Run this test to view all the BGP routes and their attributes for the specified prefix. |
| Troubleshoot BGP - Show BGP Summary | Run this test to view the existing BGP neighbor and received routes. |
| Troubleshoot BGP - Show BGP Table | Run this test to view the BGP table. |
| Troubleshoot OSPF - List OSPF Redistributed Routes | Run this test to view all the routes redistributed to OSPF neighbor. |
| Troubleshoot OSPF - List OSPF Routes | Run this test to view the OSPF routes from neighbors for the specified Prefix. Displays all the OSPF routes from the neighbors if the Prefix is not specified. |
| Troubleshoot OSPF - Show OSPF Database | Run this test to view the OSPF link state database summary. |
| Troubleshoot OSPF - Show OSPF Database for E1 Self-Originate Routes | Run this test to view the E1 LSA's self-originated routes that are advertised to OSPF router by the Edge. |
| Troubleshoot OSPF - Show OSPF Neighbors | Run this test to view all the OSPF neighbors and associated information. |
| Troubleshoot OSPF - Show OSPF Route Table | Run this test to view the existing OSPF route table. |
| Troubleshoot OSPF - Show OSPF Setting | Run this test to view the OSPF setting and neighbor status. |
| VPN Test | Use ping to test VPN connectivity to each peer. |
| VeloCloud Gateway | Run this test by choosing whether cloud traffic should or should not use the Gateway Service.
Note: This does not affect the routing of VPN traffic.
|
| WAN Link Bandwidth Test | Run the bandwidth test on a specified WAN link. This test has the benefit of being non-disruptive in multi-link environments. Only the link under test is blocked for user traffic. This means that you can re-run the test on a specific link and the other link(s) will continue to serve user traffic. |
