The VeloCloud Orchestrator provides an alert function to notify one or more Enterprise Administrators (or other support users) when a problem occurs.

Note: If you are logged in using a user ID that has Customer Support privileges, you can view VeloCloud Orchestrator objects but not create new objects or configure/update existing ones.

Alerts can be sent when a VeloCloud Edge goes offline or comes back online, a WAN link goes down, a VPN tunnel goes down, or when an Edge HA failover occurs. A delay for sending the alert after it is detected can be entered for each of the alert types.

The following screen capture shows the Configure Alerts page where the alerts of interest are selected, the Notification Delay for each alert type is entered, and the email addresses where the alerts will be sent are configured. You can also select if SMS alerts are sent to a mobile phone number.