When the request is complete, you can download the bundle in one of the following ways:

  • Click the Download symbol next to a completed PCAP request under the Request Status column.
  • Click the Complete link in the Request Status column for your selected Edge.
  • Select the checkbox of one or more completed PCAP requests, and click the down arrow of the Action button (top, right corner of the screen) and choose Download.

You can forward the downloaded bundle to a VeloCloud Networks Support representative.