This section describes feature access according to VeloCloud user roles.

Note: The "User Role Matrix" section is new for the 3.3 release.

Operator-level VCO Features User Role Matrix

See the table below for Operator-level user roles that have access to the VCO features. See the list below for a definition of the symbols used in the table:

  • R: Read
  • W: Write (Modify/Edit)
  • D: Delete
  • NA: No Access
VCO Feature Operator: Superuser Operator Operator: Standard Operator Partner: Business Specialist Partner: Customer Support Operator Super User Standard Admin Business Specialist Customer Support
Monitor Customers R R R R R R R R
Manage Customers RWD RWD RWD R RWD RWD RWD R

Manage Partners

RWD RWD RWD R NA NA NA NA
(Managing Edge) Software Images RWD RWD R R *See Note *See Note *See Note *See Note
System Properties RWD R NA R NA NA NA NA

Operator Events

R R NA R NA NA NA NA

Operator Profiles

RWD RWD R R NA NA NA NA

Operator Users

RWD R R R NA NA NA NA

Gateway Pools

RWD RW R R RWD RWD NA R
Gateways RWD RWD R R RW RW NA R

Gateway Diagnostic Bundle

RWD RWD R R NA NA NA NA

Application Maps

RWD RWD R R NA NA NA NA

CA Summary

RW R R R NA NA NA NA
Orchestrator Authentication RWD R NA R NA NA NA NA
Replication RW R NA R NA NA NA NA
Note: Operator superusers have "RWD" access to certificate related configurations and standard operators have Read-only access to certificate related configurations. These users can access the certificate related configurations at Configure > Edges from the navigation panel.*
Note: Enterprise users at all levels do not have access to the Operator-level features show in the table above.

Partner-level VCO Features User Role Matrix

See the table below for Partner-level user roles that have access to the VCO features. See the list below for a definition of the symbols used in the table:

  • R: Read
  • W: Write (Modify/Edit)
  • D: Delete
  • NA: No Access
VCO Feature Partner: Superuser

Partner: Standard Admin

BusinessSpecialist CustomerSupport
MonitorCustomers R R R R
Manage Customers RWD RWD RWD R
Events R R NA R
Admins RWD R NA R
Overview R R R R
Settings RW R R R
Gateway Pools RW RWD NA R
Gateways RW RW NA R

Enterprise-level VCO Features User Role Matrix

See the table below for Enterprise-level user roles that have access to the VCO features. See the list below for a definition of the symbols used in the table:

  • R: Read
  • W: Write (Modify/Edit)
  • D: Delete
  • NA: No Access
VCO Feature Enterprise: Super User Enterprise: Standard Admin Customer Support Read Only
Monitor > Edges R R R R
Monitor > Network Services R R R R
Monitor > Routing R R R NA
Monitor > Alerts R R R NA
Monitor > Events R R R NA
Configure > Edges RWD RWD R NA
Configure > Profiles RWD RWD R NA
Configure > Networks RWD RWD R NA
Configure > Segments RWD RWD R NA

Configure > Overlay 

Flow Control

RWD RWD R NA
Configure > Network Services RWD RWD R NA
Configure > Alerts & Notifications RW RW R NA
Test & Troubleshoot > Remote Diagnostics RW RW RW NA
Test & Troubleshoot > Remote Actions RW RW RW NA
Test & Troubleshoot > Packet Capture RW RW RW NA
Administration > System Settings RW RW RW NA
Administration > Administrators RW R R NA
Note: Operator-level users have complete access the VCO features shown in the preceding table.