This guide describes the VCO features that VeloCloud Operator roles can access.  The IT Operator roles provide the functionality needed to create, monitor, and manage customers and partners that use the VeloCloud.


It is assumed that you are thoroughly familiar with the concepts described in the Overview . It is also strongly recommended that you read and understand the steps in the IT Admin Quick Start Guide and IT Admin Guide for VeloCloud Orchestrator to become familiar with the core functionality of the VeloCloud Orchestrator that is used by an Enterprise IT Administrator for a customer.

About this Guide

In this guide, a hypothetical company, VeloAcme, is used to describe the configuration for customers. This guide also provides steps to monitor, test, and troubleshoot the VeloCloud system.

Initial Operator Web Page

The following image shows an example of the initial Operator page after login.


The numbered items in the screen shot correspond to the numbers in the following table.

Numbered Item Description
1 The list of the Customers that have been created and that are being managed by the operator. Partners that manage a customer are also displayed.
2 The navigation bar for operator function.
3 Quick links to recently accessed Customers. If you click on a customer link, you will be taken to the function provided for the IT Administrator (see the IT Admin Guide for VeloCloud Orchestrator for a description of this function).
4 Quick links to the operator function (the same as in item 2).
5 Quick link to this help and about information.
6 The operator that is currently logged in. Clicking the link also provides operator account information and a link to sign out.
7 Buttons to create and manage customers and partners.