A partner can monitor customer status from the Monitor Customers link.

To monitor customers:

  • In the navigation bar, click Monitor Customers.

The Monitor Customers page appears.

partner-superuser-monitor-customers

This screen shows the Edges and Links for all customers managed by this Partner. Selections can be made to control the interval for updating the information.

The major features of the Monitor Customer page include:

  1. An aggregated summary of the status of all customers and their Edges.
  2. A summary of the status of each customers and their Edges.
  3. Interval selections that can be made to select a specific monitoring interval.