As an Operator User, you can monitor the status of your Customers along with the Edges connected to the Customers.
In the Operator portal, click Monitor Customers.

In the Refresh Interval, you can either pause the monitoring or choose the time interval to refresh the monitoring status.
The Monitor Customers page displays the following details:
Customers:
- Customers managed by the Operator.
- Number of Customers that are UP, DOWN, and UNACTIVATED. Click the number to view the corresponding Customer details at the bottom pane.
- In the bottom pane, click the link to the Customer name to navigate to the Enterprise portal, where you can configure other settings corresponding to the selected customer. For more information see the VMware SD-WAN Administration Guide.
Edges:
- Edges associated with the Customers.
- Number of Edges that are DOWN, DEGRADED, CONNECTED, and UNACTIVATED. Click the number to view the corresponding details of the Edges at the bottom pane.
- In the bottom pane, place the mouse cursor on the Down Arrow displayed next to the number of Edges, to view the details of each Edge. Click the link to the Edge name to navigate to the Enterprise Monitoring portal, where you can view more details corresponding to the selected Edge. For more information see the VMware SD-WAN Administration Guide.