After creating a customer, configure the options and settings that the customer can access. As a Partner Super User, you can choose the settings the customer or Enterprise can modify.
When you create a new customer, you are redirected to the Customer Configuration page, where you can configure the customer settings.
You can also navigate to the Configuration page from the Manage Customers page in the Partner portal. Select the customer and click or click the link to the customer.
In the customer or Enterprise portal, click , and you can configure the following settings.

Customer Capabilities
Only an Operator can enable or disable the capabilities. You can view the status of the following capabilities. If you want to enable or disbale any of the capabilities, contact your Operator.
- Enable Enterprise Auth
- Enable Firewall logging to Orchestrator
- Enable Legacy Networks
- Enable Premium Service
- Enable Segmentation
- Enable Stateful Firewall.
- CoS Mapping
- Service Rate Limiting
Maximum Segments
Displays the maximum number of segments configured by the Operator.
OFC Cost Calculation – Displays whether Distributed Cost Calculation is enabled or not by the Operator. By default, the Orchestrator is actively involved in learning the dynamic routes. Edges and Gateways rely on the Orchestrator to calculate initial route preferences and return them to the Edge and Gateway. The Distributed Cost Calculation feature enables to distribute the route cost calculation to the Edges and Gateways.
For more information on Distributed Cost Calculation, refer to the Configure Distributed Cost Calculation section in the VMware SD-WAN Operator Guide available at: https://docs.vmware.com/en/VMware-SD-WAN/index.html.
Edge NFV
Displays whether the customers are allowed to deploy third party Virtual Network Functions (VNF) on service ready Edge platforms.
Software Image
The current Software Image associated with the selected customer is displayed. If required, you can choose a different Software Image from the available list.
Gateway Pool
The current Gateway pool associated with the selected customer is displayed. If required, you can choose a different Gateway pool from the available list.
If the Gateways available in the Gateway pool have been assigned with Partner Gateway role, you can handoff the Gateways to partners. Select the Enable Partner Handoff to configure the handoff options for the segments and Gateways. For more information, see Configure Partner Handoff.
After making changes to the configurations, click Save Changes.