SD-WAN Orchestrator allows to configure alerts that notify the Enterprise Administrators or other support users, whenever an event occurs.


Ensure that you have configured the relevant alerts, along with the notification delay, in Configure > Alerts & Notifications. See Configure Alerts.


  1. In the Enterprise portal, click the Open New Orchestrator UI option available at the top of the Window.
  2. Click Launch New Orchestrator UI in the pop-up window. The UI opens in a new tab displaying the monitoring options.
  3. Click Alerts.


The Alerts window displays the alerts received for different type of events:

You can choose a specific time period from the drop-down list, to view the alerts for the selected duration.

To view details of specific alerts, you can use the filter option. Click the Filter Icon in the Search option to define the criteria. You can also choose to include the Operator alerts.

The Alerts window displays the following details:

Option Description
Trigger Time Time at which the alert got triggered.
Notification Time Time at which the operator or customer received the alert. The notification time depends on the delay time configured in the Alerts & Notifications page.
Category Indicates whether the alert is received by the Operator or the Customer.
Type Displays the alert type.
Description Displays the details of Edge or link related to the alert. Click the link displayed in this column to view the details of the Edge or link.
Status Status of the alert as Active, Closed, or Pending.