If you are an Operator user, in the Enterprise portal, click Test & Troubleshooting > Diagnostic Bundles.

If you are a Partner user or an Enterprise user, click Test & Troubleshooting > Packet Capture.

The generated bundles are displayed in the window.

To download a generated bundle, click the Complete link or select the bundle and click Actions > Download Diagnostic Bundle. The bundle is downloaded as a ZIP file.

You can send the downloaded bundle to a VMware Support representative for debugging the data.