Describes a summary of alerts and events generated within the VMware SD-WAN Orchestrator at the Enterprise level.
The document provides details about all Enterprise-level Orchestrator events. Although these events are stored within the SD-WAN Orchestrator and displayed on the Orchestrator UI, most of them are generated by either a VMware SD-WAN Edge or a VMware SD-WAN Gateway and/or one of it's running components (MGD, EDGED, PROCMON, and so on) with the exception of a few which are generated by the Orchestrator itself. You can configure notifications/alerts for events in Orchestrator only.
The following table provides an explanation for each of the columns in the "Enterprise-level Orchestrator Events" table:
| Column name | Details |
|---|---|
| EVENT | Unique name of the event |
| DISPLAYED ON ORCHESTRATOR UI AS | Specifies how the event is displayed on the Orchestrator. |
| SEVERITY | The severity with which this event is usually generated. |
| GENERATED BY |
The
VMware SD-WAN component generating the notification can be one of the following:
|
| GENERATED WHEN | Technical reason(s) and circumstances under which this event is generated. |
| RELEASE ADDED IN | The release this event was first added. If not specified, this event existed prior to release 2.5. |
| DEPRECATED | Specifies if the event is deprecated from a specific release. |
Enterprise-level Orchestrator Events
| EVENT | DISPLAYED ON ORCHESTRATOR UI AS | SEVERITY | GENERATED BY | GENERATED WHEN | RELEASE ADDED IN | DEPRECATED |
|---|---|---|---|---|---|---|
| EDGE_UP | Edge Up | ALERT | SD-WAN Orchestrator | Edge comes back after losing connectivity with the SD-WAN Orchestrator through heartbeats. 2 consecutive heartbeats by an Edge causes the SD-WAN Orchestrator to change it's status to EDGE_UP. The SD-WAN Orchestrator runs a monitor every 15 seconds that will update the status of all Edges. | ||
| EDGE_DOWN | Edge Down | ALERT | SD-WAN Orchestrator | Edge loses connectivity with theSD-WAN Orchestrator and fails performing 2 or more consecutive heartbeats. The SD-WAN Orchestrator runs a monitor every 15 seconds that will update the status of all Edges. |
||
| LINK_UP | Link Up | ALERT | SD-WAN Orchestrator | A WAN Link returns to a normal functioning state. | ||
| LINK_DOWN | Link Down | ALERT | SD-WAN Orchestrator | A WAN Link is disconnected from the Edge or when the Link cannot communicate with the Edge service. | ||
| VPN_TUNNEL_DOWN |
VPN Tunnel Down |
ALERT | SD-WAN Orchestrator | The IPSec tunnel configured from the Edge service to your VPN Gateway cannot be established or if the tunnel is dropped and cannot be re-established. | ||
| EDGE_HA_FAILOVER |
Edge HA Failover |
ALERT | SD-WAN Orchestrator | An HA Edge fails-over to its standby. | ||
| EDGE_SERVICE_DOWN |
Edge Service Down |
ALERT | SD-WAN Orchestrator | The Edge service running on the SD-WAN Edge may be down. This may indicate Edge device failure or failure of network connectivity. | ||
| EDGE_CSS_TUNNEL_UP |
Edge CSS Tunnel Up |
ALERT | SD-WAN Orchestrator | A Cloud Security Service tunnel from Edge is UP. |
||
| EDGE_CSS_TUNNEL_DOWN |
Edge CSS Tunnel Down |
ALERT | SD-WAN Orchestrator | A Cloud Security Service tunnel from Edge is DOWN. |
||
| NVS_FROM_EDGE_TUNNEL_DOWN |
NVS From Edge Tunnel Down |
ALERT | SD-WAN Orchestrator | A NSD via Edge tunnel is DOWN. |
||
| NVS_FROM_EDGE_TUNNEL_UP |
NVS From Edge Tunnel Up |
ALERT | SD-WAN Orchestrator | A NSD via Edge tunnel is UP. |
||
| VNF_VM_DEPLOYED |
VNF VM Deployed |
ALERT | SD-WAN Orchestrator | An Edge VNF virtual machine gets deployed on to the Edge. | ||
| VNF_VM_POWERED_ON |
VNF VM Powered ON |
ALERT | SD-WAN Orchestrator | An Edge VNF virtual machine gets deployed on to the Edge and is powered on. | ||
| VNF_VM_POWERED_OFF |
VNF VM Powered OFF |
ALERT | SD-WAN Orchestrator | An Edge VNF virtual machine is powered off. | ||
| VNF_VM_DEPLOYED_AND_POWERED_OFF |
VNF VM Deployed and Powered OFF |
ALERT | SD-WAN Orchestrator | An Edge VNF virtual machine gets deployed on to the Edge and is immediately powered on. | ||
| VNF_VM_DELETED |
VNF VM Deleted |
ALERT | SD-WAN Orchestrator | An Edge VNF virtual machine is removed from the Edge. | ||
| VNF_VM_ERROR |
VNF VM error |
ALERT | SD-WAN Orchestrator | An error occurs during deployment of an Edge VNF virtual machine. | ||
| VNF_INSERTION_ENABLED |
VNF insertion enabled |
ALERT | SD-WAN Orchestrator | Insertion of an Edge VNF virtual machine is enabled on the Edge. | ||
| VNF_INSERTION_DISABLED |
VNF insertion disabled |
ALERT | SD-WAN Orchestrator | Insertion of an Edge VNF virtual machine is deactivated on the Edge. | ||
| VNF_IMAGE_DOWNLOAD_IN_PROGRESS |
VNF Image Download In Progress |
ALERT | SD-WAN Orchestrator | An Edge VNF virtual machine image download is in progress. |
||
| VNF_IMAGE_DOWNLOAD_COMPLETED |
VNF Image Download Completed |
ALERT | SD-WAN Orchestrator | An Edge VNF virtual machine image download is completed. |
||
| VNF_IMAGE_DOWNLOAD_FAILED |
VNF Image Download Failed |
ALERT | SD-WAN Orchestrator | An Edge VNF virtual machine image failed to be downloaded on the Edge. |
||
| EDGE_BFD_NEIGHBOR_UP |
BFD session established to Edge neighbor |
INFO | SD-WAN Orchestrator | A BFD session has been established to Edge neighbor. | ||
| EDGE_BFD_NEIGHBOR_DOWN |
Edge BFD neighbor unavailable |
INFO | SD-WAN Orchestrator | A BFD session to Edge neighbor is not established. | ||
| PKI_PROMOTION |
Endpoint PKI mode promoted |
INFO | SD-WAN Orchestrator | An Edge's PKI mode has been changed from optional to required. |
||
| CERTIFICATE_REVOCATION |
Certificate revoked |
INFO | SD-WAN Orchestrator | Edge certificate revocation occurs intentionally or due to an expired certificate (The latter should rarely happen, given Edge certificates automatically renews after 30 days into the 90 day period). |
||
| CERTIFICATE_RENEWAL |
Certificate renewal request |
INFO | SD-WAN Orchestrator | Edge certificate automatically renews after 30 days into the 90 day period. |
||
| UPDATE_EDGE_IMAGE_MANAGEMENT |
Update Edge image management |
INFO | SD-WAN Orchestrator | Activates/deactivates management of Edge software images for a customer. |
||
| SET_EDGE_SOFTWARE |
Updated Edge software image |
INFO | SD-WAN Orchestrator | New software image is assigned to the Edge due to an Operator Profile reassignment or change in the software image within the operator profile. |
||
| UNSET_EDGE_SOFTWARE |
Unset overridden Edge software image |
INFO | SD-WAN Orchestrator | Unsetting software image overridden for the Edge and instead assign in the default software image associated with the Operator Profile. |
||
| ADD_OPERATOR_PROFILE |
Added operator profile |
INFO | SD-WAN Orchestrator | A new operator profile has been associated with this enterprise. |
||
| REMOVE_OPERATOR_PROFILE |
Removed operator profile |
INFO | SD-WAN Orchestrator | An existing operator profile has been removed from this enterprise. |
||
| ADD_SOFTWARE_IMAGE |
Added software image |
INFO | SD-WAN Orchestrator | When a new software image is associated to the operator profile for this enterprise. |
||
| MODIFY_ASSIGNED_OPERATOR_PROFILE_LIST |
Modified the assigned operator profile list |
INFO | SD-WAN Orchestrator | List of operator profiles associated with the Enterprise has been modified. |
||
| MODIFY_ASSIGNED_SOFTWARE_IMAGE_LIST |
Modified the assigned software image list |
INFO | SD-WAN Orchestrator | List of software images associated with the Enterprise has been modified. |
||
| CLOUD_SECURITY_ENABLE |
Cloud Security enabled |
INFO | SD-WAN Orchestrator | Cloud Security is activated in enterprise's profile or Edge-specific profile |
||
| CLOUD_SECURITY_DISABLE |
Cloud Security disabled |
INFO | SD-WAN Orchestrator | Cloud Security is deactivated in enterprise's profile |
||
| CLOUD_SECURITY_PROVIDER_DELETED |
Cloud security provider deleted |
INFO | SD-WAN Orchestrator | Cloud Security provider associated with an enterprise's profile has been deleted. |
||
| CLOUD_SECURITY_TUNNELING_PROTOCOL_CHANGE |
Cloud Security Tunneling Protocol Change |
INFO | SD-WAN Orchestrator | Cloud Security tunneling protocol changes (from IPSEC to GRE or vice versa) in an enterprise's profile |
||
| CLOUD_SECURITY_PROVIDER_ADDED |
CLOUD_SECURITY_PROVIDER_ADDED |
INFO | SD-WAN Orchestrator | Cloud Security provider associated with an Edge-specific profile has been added. |
||
| CLOUD_SECURITY_PROVIDER_REMOVED |
CLOUD_SECURITY_PROVIDER_REMOVED |
INFO | SD-WAN Orchestrator | Cloud Security provider associated with an Edge-specific profile has been removed. |
||
| CLOUD_SECURITY_OVERRIDE_ENABLED |
CLOUD_SECURITY_OVERRIDE_ENABLED |
INFO | SD-WAN Orchestrator | Cloud Security override has been activated in an Edge-specific profile. |
||
| CLOUD_SECURITY_OVERRIDE_DISABLED |
CLOUD_SECURITY_OVERRIDE_DISABLED |
INFO | SD-WAN Orchestrator | Cloud Security override has been deactivated in an Edge-specific profile. |
||
| CREATE_CLOUD_SERVICE_SITE |
Cloud Security Service site creation enqueued |
INFO | SD-WAN Orchestrator | An API automation job to create a Cloud Security Service tunnel from Edge has been enqueued. |
||
| UPDATE_CLOUD_SERVICE_SITE |
Cloud Security Service site update enqueued |
INFO | SD-WAN Orchestrator | An API automation job to update a Cloud Security Service tunnel from Edge has been enqueued. |
||
| DELETE_CLOUD_SERVICE_SITE |
Cloud Security Service site deletion enqueued |
INFO | SD-WAN Orchestrator | An API automation job to delete a Cloud Security Service tunnel from Edge has been enqueued. |
||
| ZSCALER_SUBLOCATION_ACTION_ENQUEUED |
Zscaler Sub Location Edge action enqueued |
INFO | SD-WAN Orchestrator | An API automation job for Cloud Security Service Zscaler Sub Location as been enqueued. |
||
| EDGE_NVS_TUNNEL_UP |
Edge Direct IPsec tunnel up |
INFO | SD-WAN Orchestrator | A Cloud Security Service tunnel or NSD via Edge tunnel is up. |
||
| EDGE_NVS_TUNNEL_DOWN |
Edge Direct IPsec tunnel down |
INFO | SD-WAN Orchestrator | A Cloud Security Service tunnel or NSD via Edge tunnel is down. |
||
| DIAGNOSTIC_REQUEST |
New diagnostic bundle request |
INFO | SD-WAN Orchestrator | A new Edge diagnostic bundle is requested by an enterprise or an operator user. |
||
| EDGE_DIRECT_SITE_DELETED |
Edge direct site deleted |
INFO | SD-WAN Orchestrator | A NSD via Edge tunnel has been deleted. |
||
| EDGE_DIRECT_TUNNELS_DISABLED |
Edge direct tunnels disabled |
INFO | SD-WAN Orchestrator | NSD via Edge deactivated in profile device settings. |
||
| EDGE_DIRECT_TUNNELS_ENABLED |
Edge direct tunnels enabled |
INFO | SD-WAN Orchestrator | NSD via Edge enabled in profile device settings. |
||
| EDGE_DIRECT_TUNNEL_PROVIDER_DELETED |
Edge direct tunnel provider deleted |
INFO | SD-WAN Orchestrator | NSD via Edge provider associated with an enterprise's profile has been deleted. |
||
| CREATE_NVS_FROM_EDGE_SITE |
NSD via Edge site creation enqueued |
INFO | SD-WAN Orchestrator | An API automation job to create a NSD via Edge tunnel has been enqueued. |
||
| UPDATE_NVS_FROM_EDGE_SITE |
NSD via Edge site update enqueued |
INFO | SD-WAN Orchestrator | An API automation job to update a NSD via Edge tunnel has been enqueued. |
||
| DELETE_NVS_FROM_EDGE_SITE |
NSD via Edge site deletion enqueued |
INFO | SD-WAN Orchestrator | An API automation job to delete a NSD via Edge tunnel has been enqueued. |
||
| ENTERPRISE_ENABLE_VIEW_SENSITIVE_DATA |
View sensitive data privileges granted |
INFO | SD-WAN Orchestrator | An enterprise grants privileges to it's MSP or the operator to view data (keys) information. |
||
| ENTERPRISE_ENABLE_OPERATOR_USER_MGMT |
User management delegated to operator |
INFO | SD-WAN Orchestrator | An enterprise has successfully delegated access to operator to manager its users. |
||
| ENTERPRISE_DISABLE_OPERATOR_ACCESS |
User management access revoked from operator |
INFO | SD-WAN Orchestrator | An enterprise revokes access that was previously delegated to operator to manage its entities. |
||
| ENTERPRISE_ENABLE_OPERATOR_ACCESS |
Access delegated to operator |
INFO | SD-WAN Orchestrator | An enterprise has successfully delegated access to operator to manager its entities. |
||
| ENTERPRISE_ENABLE_PROXY_ACCESS |
Access revoked from operator |
INFO | SD-WAN Orchestrator | An enterprise has successfully delegated access to partner to manager its entities. |
||
| ENTERPRISE_DISABLE_PROXY_ACCESS |
Access delegated to partner |
INFO | SD-WAN Orchestrator | An enterprise revokes access that was previously delegated to partner to manage its entities. |
||
| EDGE_TO_EDGE_VPN_DISABLE |
Edge to Edge VPN Disabled |
INFO | SD-WAN Orchestrator | Edge to Edge VPN associated with an Edge device or its corresponding profile has been deactivated. |
||
| EDGE_TO_EDGE_VPN_ENABLE |
Edge to Edge VPN Enabled |
INFO | SD-WAN Orchestrator | Edge to Edge VPN associated with an Edge device or its corresponding profile has been enabled. |
||
| VPN_DISABLE |
Cloud VPN disabled |
INFO | SD-WAN Orchestrator | Cloud VPN settings associated with an Edge device or its corresponding profile has been deactivated. |
||
| VPN_ENABLE |
Cloud VPN enabled |
INFO | SD-WAN Orchestrator | When cloud VPN settings associated with an Edge device or its corresponding profile has been enabled. |
||
| VPN_UPDATE |
Cloud VPN updated |
INFO | SD-WAN Orchestrator | When cloud VPN settings associated with an Edge device or its corresponding profile has been updated with new modified. |
||
| REMOTE_ACTION |
Edge remote action |
INFO | SD-WAN Orchestrator | A remote action is performed on an online Edge. |
||
| RECURRING_REPORT_ERROR |
Recurring report error |
ERROR |
SD-WAN Orchestrator | When recurring report fails. |
||
| EDGE_BGP_NEIGHBOR_UP | BGP session established to Edge neighbor | INFO | SD-WAN Edge | Generated when a BGP peer establishes tunnel with an SD-WAN Edge. | ||
| EDGE_BGP_NEIGHBOR_DOWN | Edge BGP neighbor unavailable | INFO | SD-WAN Edge | Generated when the Edge's BGP peer loses tunnel with the Edge. | ||
| GATEWAY_BGP_NEIGHBOR_UP | BGP session established to Gateway neighbor |
INFO | SD-WAN Gateway | When a BGP peer establishes tunnel with a Gateway. | ||
| GATEWAY_BGP_NEIGHBOR_DOWN | Gateway BGP neighbor unavailable | INFO | SD-WAN Gateway | When a Gateway's BGP peer loses tunnel with a Gateway. | ||
| VRF_MAX_LIMIT_EXCEEDED |
VMware SD-WAN Partner Gateway: Maximum rules in a routemap limit hit for enterprise <enterprise-name> |
WARNING | SD-WAN Gateway | Maximum inbound route map config limit reached. |
||
| VRF_ROUTEMAP_RULES_MAX_LIMIT_HIT |
VMware SD-WAN Partner Gateway: Maximum rules in a routemap limit hit for enterprise <enterprise-name> |
WARNING | SD-WAN Gateway | Maximum outbound route map config limit reached. |
||
| VRF_LIMIT_EXCEEDED |
VMware SD-WAN gateway: Maximum VRF limit(1000) reached |
ALERT | SD-WAN Gateway | Maximum VRF limit reached for Partner Gateway. |
||
| GATEWAY_STARTUP |
VMware SD-WAN gateway service started |
INFO | SD-WAN Gateway | Gateway daemon has started. |
||
| ZSCALER_MONITOR_DISABLED |
Zscaler monitor disabled |
CRITICAL |
SD-WAN Edge/SD-WAN Gateway (PROCMON) | Unable to launch L7 health check daemon for CSS tunnels on Edge/Gateway. Or disabled due to too many failures. |
4.4 | |
| ZSCALER_MONITOR_FAILED |
Zscaler monitor failed |
ERROR | SD-WAN Edge/SD-WAN Gateway (PROCMON) | When L7 health check daemon fails with a return code. |
4.4 | |
| MGD_EMERG_REBOOT |
Rebooting system to recover from stuck process(es): <process name> |
CRITICAL |
SD-WAN Edge/SD-WAN Gateway (PROCMON) | Edge/Gateway is rebooted to recover from stuck processes by vc_procmon. |
4.4 | |
| GATEWAY_SERVICE_DUMPED |
Service gwd stopped for diagnostic memory dump |
WARNING |
SD-WAN Gateway (PROCMON) | Generated when gwd is stopped using SIGQUIT to generate core dump by user. |
4.4 | |
| GATEWAY_MGD_SERVICE_FAILED |
service mgd failed with error ....., restarting |
ERROR | SD-WAN Gateway (PROCMON) | Generated by vc_procmon on Gateway when MGD gets stopped. |
4.4 | |
| GATEWAY_NAT_SERVICE_FAILED |
Service natd failed with error ...., restarting |
ERROR | SD-WAN Gateway (PROCMON) | Generated by vc_procmon on Gateway when natd daemon gets stopped. |
4.4 | |
| EDGE_DNSMASQ_FAILED |
dnsmasq FAILED to start up |
ERROR |
SD-WAN Edge (PROCMON) | Generated when dnsmasq daemon failed to start up. |
4.4 | |
| EDGE_SSH_LOGIN |
sshd accepted connection |
INFO | SD-WAN Edge (PROCMON) | Generated whenever ssh login is done for accessing the Edge. |
4.4 | |
| EDGE_SERVICE_DUMPED |
Service edged stopped for diagnostic memory dump |
WARNING |
SD-WAN Edge (PROCMON) | Generated when Edge is stopped using SIGQUIT to generate core dump by user. |
4.4 | |
| EDGE_LED_SERVICE_DISABLED |
Edge front-panel LED service disabled |
WARNING, CRITICAL | SD-WAN Edge (PROCMON) | LED service deactivated. |
||
| EDGE_LED_SERVICE_FAILED |
Edge front-panel LED service failed |
ERROR | SD-WAN Edge (PROCMON) | LED service failed. | ||
| EDGE_MGD_SERVICE_DISABLED |
Management service disabled |
CRITICAL |
SD-WAN Edge (PROCMON) | Management service is unable to activate for too many failures. |
||
| EDGE_MGD_SERVICE_FAILED |
Management service failed |
ERROR |
SD-WAN Edge (PROCMON) | Management service failed. | ||
| EDGE_SERVICE_DISABLED |
Edge dataplane service disabled |
WARNING/CRITICAL |
SD-WAN Edge (PROCMON) | Edge Dataplane service is deactivated. |
||
| EDGE_SERVICE_ENABLED |
Edge dataplane service enabled |
WARNING |
SD-WAN Edge (PROCMON) | Edge Dataplane service is activated by user from local UI. |
||
| EDGE_SERVICE_FAILED |
Edge dataplane service failed |
ERROR | SD-WAN Edge (PROCMON) | Edge Dataplane service failed. |
||
| EDGE_VNFD_SERVICE_DISABLED |
WARNING |
SD-WAN Edge (PROCMON) | Edge VNFD service deactivated. |
|||
| EDGE_VNFD_SERVICE_FAILED |
ERROR | SD-WAN Edge (PROCMON) | Edge VNFD service failed. |
|||
| EDGE_DOT1X_SERVICE_DISABLED |
Edge 802.1x service disabled |
WARNING,CRITICAL |
SD-WAN Edge (PROCMON) | SD-WAN Edge 802.1x service is deactivated. |
||
| EDGE_DOT1X_SERVICE_FAILED |
Edge 802.1x service failed |
ERROR |
SD-WAN Edge (PROCMON) | SD-WAN Edge 802.1x service failed. |
||
| EDGE_NYANSA_SYSLOG_SERVICE_FAILED |
ERROR | SD-WAN Edge (PROCMON) | Nyansa Syslog service failed. |
|||
| EDGE_NYANSA_SYSLOG_SERVICE_DISABLED |
WARNING | SD-WAN Edge (PROCMON) | Nyansa Syslog service deactivated. |
|||
| EDGE_NYANSA_AMOND_SERVICE_FAILED |
ERROR | SD-WAN Edge (PROCMON) | Nyansa Amond service failed. |
|||
| EDGE_NYANSA_AMOND_SERVICE_DISABLED |
WARNING | SD-WAN Edge (PROCMON) | Nyansa Amond service deactivated |
|||
| EDGE_NYANSA_SNMP_TRAPD_SERVICE_FAILED |
ERROR | SD-WAN Edge (PROCMON) | Nyansa SNMP Trapd service failed. |
|||
| EDGE_NYANSA_SNMP_TRAPD_SERVICE_DISABLED |
WARNING | SD-WAN Edge (PROCMON) | Nyansa SNMP Trapd service deactivated. |
|||
| EDGE_NYANSA_SNMP_READER_SERVICE_FAILED |
ERROR | SD-WAN Edge (PROCMON) | Nyansa SNMP Reader service failed. |
|||
| EDGE_NYANSA_SNMP_READER_SERVICE_DISABLED |
WARNING | SD-WAN Edge (PROCMON) | Nyansa SNMP Reader service deactivated. |
|||
| VNF_VM_EVENT |
VNF VM Event |
INFO | SD-WAN Edge (MGD) | Generated when VNF is powered on, powered off, deleted or deployed. Event detail will help distinguish the type. |
||
| VNF_INSERTION_EVENT |
VNF insertion event |
ALERT | SD-WAN Edge (MGD) | VNF insertion is activated or deactivated. Event detail will help distinguish the type. |
||
| VNF_IMAGE_DOWNLOAD_EVENT |
VNF image download event |
INFO | SD-WAN Edge (MGD) | VNF download is in progress, completed, or failed. Event detail will help distinguish the type. |
||
| MGD_START |
Online |
INFO |
SD-WAN Edge (MGD) | Management daemon on Edge has started. |
||
| MGD_EXITING |
Shutting Down |
INFO |
SD-WAN Edge (MGD) | Management service on a SD-WAN Edge is shutting down for a restart. |
||
| MGD_SET_CERT_SUCCESS |
Set Certificate Successful |
INFO | SD-WAN Edge (MGD) | New PKI certificate for Orchestrator communication is installed successfully on a SD-WAN Edge. |
||
| MGD_SET_CERT_FAIL |
Set Certificate Failed | ERROR | SD-WAN Edge (MGD) | Installation of a new PKI certificate for Orchestrator communication on a SD-WAN Edge has failed. |
||
| MGD_CONF_APPLIED |
Configuration Applied |
INFO | SD-WAN Edge (MGD) | Configuration change made on the Orchestrator has been pushed to SD-WAN Edge and is successfully applied. |
||
| MGD_CONF_PENDING |
New configuration pending |
INFO | SD-WAN Edge (MGD) | New configuration is pending application (This event is currently NOT generated anywhere) |
||
| MGD_CONF_ROLLBACK |
Bad configuration rolled back |
CRITICAL |
SD-WAN Edge (MGD) | Configuration policy sent from the Orchestrator had to be rolled back because it destabilized the SD-WAN Edge. |
||
| MGD_CONF_FAILED |
Failed to apply configuration |
ERROR |
SD-WAN Edge (MGD) | Edge failed to apply a configuration change made on the Orchestrator. |
||
| MGD_CONF_UPDATE_INVALID |
Invalid software update configuration |
WARNING |
SD-WAN Edge (MGD) | Edge has been assigned an Operator Profile with an invalid software image that the Edge cannot use. |
||
| MGD_DEVICE_CONFIG_WARNING |
WARNING |
SD-WAN Edge (MGD) | Inconsistent device settings are detected. MGD continues with warnings. |
|||
| MGD_DEVICE_CONFIG_ERROR |
ERROR | SD-WAN Edge (MGD) | Invalid device settings are detected by MGD. |
|||
| MGD_SWUP_IGNORED_UPDATE |
Software update ignored |
INFO | SD-WAN Edge (MGD) | Software update is ignored at the activation time, because SD-WAN Edge is already running that version. |
||
| MGD_SWUP_INVALID_SWUPDATE |
Invalid software update |
WARNING | SD-WAN Edge (MGD) | Software update package received from the Orchestrator is invalid. |
||
| MGD_SWUP_DOWNLOAD_FAILED |
Software download failed |
ERROR | SD-WAN Edge (MGD) | Download of an Edge software update image has failed. |
||
| MGD_SWUP_UNPACK_FAILED |
Software update unpack failed |
ERROR | SD-WAN Edge (MGD) | Edge has failed to unpack the downloaded software update package. |
||
| MGD_SWUP_INSTALL_FAILED |
Software update install failed |
ERROR | SD-WAN Edge (MGD) | Edge software update installation failed. |
||
| MGD_SWUP_INSTALLED |
Software update |
INFO | SD-WAN Edge (MGD) | Software update was successfully downloaded and installed. |
||
| MGD_SWUP_REBOOT |
Restart after software update |
INFO | SD-WAN Edge (MGD) | Edge is being rebooted after a software update. |
||
| MGD_SWUP_STANDBY_UPDATE_START |
Standby device software update started |
INFO | SD-WAN Edge (MGD) | Edge send upgrade message to standby when it detect peer software version is not same with Active Edge or Active Edge received upgrade command from SD-WAN Orchestrator. |
||
| MGD_SWUP_STANDBY_UPDATE_FAILED |
Standby device software update failed |
ERROR | SD-WAN Edge (MGD) | Active Edge report standby upgrade failed if it fail to send upgrade command to peer or standby fail to upgrade for more than 5 minutes |
||
| MGD_SWUP_STANDBY_UPDATED |
Standby device software update completed |
INFO | SD-WAN Edge (MGD) | When Active Edge detects standby comes up with expected image version |
||
| MGD_VCO_ADDR_RESOLV_FAILED |
Cannot resolve Orchestrator address |
WARNING | SD-WAN Edge (MGD) | DNS resolution of the Orchestrator address failed. |
||
| MGD_DIAG_REBOOT |
User-initiated restart |
INFO | SD-WAN Edge (MGD) | Edge is rebooted by a Remote Action from the Orchestrator. |
||
| MGD_DIAG_RESTART |
Services restarted |
INFO | SD-WAN Edge (MGD) | Data plane service on the SSD-WAN Edge is restarted by a Remote Action from the Orchestrator. |
||
| MGD_SHUTDOWN |
Powered off |
INFO | SD-WAN Edge (MGD) | Edge diagnostic shutdown based on user request. |
||
| MGD_HARD_RESET |
Reset to factory defaults |
INFO | SD-WAN Edge (MGD) | Edge is restored to its factory-default software and configuration. |
||
| MGD_DEACTIVATED |
Deactivated |
INFO | SD-WAN Edge (MGD) | Edge is deactivated based on user request by mgd. |
||
| MGD_NETWORK_SETTINGS_UPDATED |
Network settings updated |
INFO | SD-WAN Edge (MGD) | Network settings are applied to a SD-WAN Edge. |
||
| MGD_NETWORK_MGMT_IF_BROKEN |
Management Network incorrectly set up | ALERT | SD-WAN Edge (MGD) | Management network is set up incorrectly. |
||
| MGD_NETWORK_MGMT_IF_FIXED |
Network was restarted twice to fix Management Network inconsistency | WARNING |
SD-WAN Edge (MGD) | Network is restarted twice to fix the Management Network inconsistency. |
||
| MGD_INVALID_VCO_ADDRESS |
Unable to heartbeat to new VCO %(newprimary)s, keep talking to old VCO %(oldprimary)s |
WARNING |
SD-WAN Edge (MGD) | Invalid address for Orchestrator was sent in a management plane policy update and was ignored. |
||
| MGD_ACTIVATION_PARTIAL |
Activation incomplete |
INFO | SD-WAN Edge (MGD) | Edge is activated partially, but a software update failed. |
||
| MGD_ACTIVATION_SUCCESS |
Activated |
INFO | SD-WAN Edge (MGD) | Edge has been activated successfully. |
||
| MGD_ACTIVATION_ERROR |
Activation failed |
ERROR | SD-WAN Edge (MGD) | Edge activation failed. Either the activation link was not correct, or the configuration was not successfully downloaded to the Edge. |
||
| MGD_HA_TERMINATED |
HA disabled on Edge |
INFO | SD-WAN Edge (MGD) | Standby Edge send this event when HA is deactivated. |
||
| EDGE_INTERFACE_DOWN |
Edge Interface Down |
INFO | SD-WAN Edge (MGD) | Generated by hotplug scripts when the interface is down. |
||
| EDGE_INTERFACE_UP |
Edge Interface Up |
INFO | SD-WAN Edge (MGD) | Generated by hotplug scripts when the interface is up. |
||
| EDGE_KERNEL_PANIC |
ALERT | SD-WAN Edge (MGD) | Edge operating system has encountered a critical exception and must reboot the Edge to recover. An Edge reboot is disruptive to customer traffic for 2-3 minutes while the Edge completes the reboot. |
|||
| EDGE_OSPF_NSM |
Edge OSPF NSM Event |
INFO | SD-WAN Edge (EDGED) | Edge send this event when OSPF neighbor state changes. |
||
| IP_SLA_PROBE |
IP SLA Probe |
INFO | SD-WAN Edge (EDGED) | Edge generates when IPSLA state changes. |
||
| IP_SLA_RESPONDER |
IP SLA Responder | ALERT, INFO | SD-WAN Edge (EDGED) | When IPSLA responder state changes from up to down and vice versa. |
||
| ALL_CSS_DOWN |
ALL_CSS_DOWN |
ALERT | SD-WAN Edge (EDGED) | When all CSS paths go down. |
||
| CSS_UP |
CSS_UP |
ALERT | SD-WAN Edge (EDGED) | When atleast one CSS path is up. |
||
| LINK_MTU |
Link MTU detected |
INFO | SD-WAN Edge (EDGED) | Link MTU detected. The Gateway has detected the MTU for this WAN link and all traffic sent on this link will account for that MTU reading. For Release 3.2.x and earlier, VeloCloud software uses RFC 1191 Path MTU Discovery, which relies on receiving an ICMP error (fragmentation needed) from an upstream device in order to discover the MTU. On Release 3.3.x and later, the Path MTU Discovery has been enhanced to use packet layer Path MTU Discovery (RFC 4821). |
||
| PORT_SCAN_DETECTED |
Port scan detected |
INFO | SD-WAN Edge (EDGED) | If Stateful firewall detects host scanning then this event would be logged along with the IP address and port number. |
||
| PEER_UNUSABLE |
Peer unusable |
ALERT | SD-WAN Edge (EDGED) | Peer is unusable. | Deprecated | |
| PEER_USABLE |
Peer usable |
INFO | SD-WAN Edge (EDGED) | Peer is usable. | Deprecated | |
| BW_UNMEASURABLE |
Error measuring bandwidth |
ALERT | SD-WAN Edge (EDGED) | Bandwidth measurement failed to the Primary Gateway. Reattempt at measurement in 30minutes. Reasons include a link experiencing some quality issue like excessive loss or latency. This message should only be seen on Edge's using Release 3.1.x or lower as this was removed beginning with Edge Release 3.2.0. |
||
| SLOW_START_CAP_MET |
Bandwidth measured exceeds the slow start cap. Moving to burst mode. |
NOTICE |
SD-WAN Edge (EDGED) | Bandwidth measurement Slow-start limit of 175 Mbps exceeded. Link will be remeasured in Burst mode to ensure the correct measurement of a 175+ Mbps WAN link. |
||
| EDGE_BFD_CONFIG |
INFO | SD-WAN Edge (EDGED) | BFD configured with incorrect local address. |
|||
| FLOOD_ATTACK_DETECTED |
INFO | SD-WAN Edge (EDGED) | Generated when a malicious host floods the SD-WAN Edge with new connections. |
|||
| LINK_ALIVE |
Link alive |
INFO | SD-WAN Edge (EDGED) | When link state (link_fsm) becomes alive. |
||
| LINK_DEAD |
Link dead |
ALERT | SD-WAN Edge (EDGED) | When link state (link_fsm) becomes dead. |
||
| LINK_USABLE |
Link usable |
INFO | SD-WAN Edge (EDGED) | When link state (link_fsm) becomes usable. |
||
| LINK_UNUSABLE |
Link unusable |
ALERT | SD-WAN Edge (EDGED) | When link state (link_fsm) becomes unusable. |
||
| VPN_DATACENTER_STATUS |
VPN Tunnel state change |
INFO, ERROR | SD-WAN Edge (EDGED) | VPN Tunnel state change. |
||
| INTERFACE_CONFIG_ERROR |
Interface config error | ALERT | SD-WAN Edge (EDGED) | |||
| HA_STANDBY_ACTIVATED |
HA Standby Activated |
INFO | SD-WAN Edge (EDGED) | When active Edge detects standby peer send this event to SD-WAN Orchestrator to activate standby Edge. |
||
| HA_INTF_STATE_CHANGED |
HA Interface State Changed | ALERT | SD-WAN Edge (EDGED) | HA interface went down/up. |
||
| HA_GOING_ACTIVE |
High Availability Going Active |
INFO | SD-WAN Edge (EDGED) | Standby Edge transition to Active Edge after detecting no heartbeat for more than 700ms. |
||
| HA_FAILED |
High Availability Peer State Unknown |
INFO | SD-WAN Edge (EDGED) | Active Edge detects no heartbeat or activity from standby Edge for more than 700 milliseconds. |
||
| HA_READY |
High Availability Ready |
INFO | SD-WAN Edge (EDGED) | Active Edge detects activated standby peer. |
||
| MGD_UNREACHABLE |
Management Proxy unreachable | EMERGENCY |
SD-WAN Edge (EDGED) | Data plane process could not communicate to the management plane proxy. |
||
| VRRP_INTO_MASTER_STATE |
VRRP HA updated to primary state |
INFO | SD-WAN Edge (EDGED) | VRRP get into primary state |
||
| VRRP_OUT_OF_MASTER_STATE |
VRRP HA updated out of primary state |
INFO | SD-WAN Edge (EDGED) | VRRP get out of primary state. |
||
| VRRP_FAIL_INFO |
VRRP failed |
INFO | SD-WAN Edge (EDGED) | VRRP failed. |
||
| EDGE_HEALTH_ALERT |
Edge Health Alert |
EMERGENCY |
SD-WAN Edge (EDGED) | Data plane is unable to allocate necessary resources for packet processing. |
||
| EDGE_STARTUP |
Edge service startup |
INFO | SD-WAN Edge (EDGED) | Edge is running in mgmt-only mode. |
||
| EDGE_DHCP_BAD_OPTION |
Invalid DHCP Option |
WARNING | SD-WAN Edge (EDGED) | SD-WAN Edge is configured with an invalid DHCP option. |
||
| EDGE_NEW_USER |
New client user seen |
INFO | SD-WAN Edge (EDGED) | New or updated client user detected on a given MAC address. |
||
| EDGE_NEW_DEVICE |
New client device seen |
INFO | SD-WAN Edge (EDGED) | A new device is detected during DHCP. |
||
| INVALID_JSON |
CRITICAL | SD-WAN Edge (EDGED) | The Edged received invalid json data from the mgd. |
|||
| QOS_OVERRIDE |
QoS override |
INFO | SD-WAN Edge (EDGED) | Remote diagnostics is performed to flip cloud traffic to be routed according to business policy OR sent to the Gateway OR or bypass the Gateway. |
||
| EDGE_L2_LOOP_DETECTED |
Edge L2 loop detected |
ERROR | SD-WAN Edge (EDGED) | Edge L2 loop is detected. |
||
| EDGE_TUNNEL_CAP_WARNING |
Edge Tunnel CAP warning |
WARNING |
SD-WAN Edge (EDGED) | Edge has reached its maximum tunnel capacity. |
||
| LOS_DETECTED |
LoS no longer seen on interface <iface-name>/ LoS detected on interface <iface-name> |
ALERT | SD-WAN Edge (EDGED) | Loss of Signal state changed on the interface in HA setup. |
4.4 | |
| EDGE_LOCALUI_LOGIN |
Edge Local UI Login |
INFO | SD-WAN Edge | LOCAL UI login is successful for a user. |
||
| EDGE_MEMORY_USAGE_ERROR |
Memory Usage Critical |
ERROR | SD-WAN Edge | Resource Monitor process detects Edge memory utilization has exceeded defined thresholds and reaches 70% threshold. The Resource Monitor waits for 90 seconds to allow the Edged process to recover from a possible temporary spike in memory usage. If memory usage persists at a 70% or higher level for more than 90 seconds, the Edge will generate this error message and send this event to the Orchestrator. |
||
| EDGE_MEMORY_USAGE_WARNING |
Memory Usage Warning |
WARNING | SD-WAN Edge | Resource Monitor process detects Edge memory utilization is 50% or more of the available memory. This event will be sent to the Orchestrator every 60 minutes until the memory usage drops under the 50% threshold. |
||
| EDGE_RESTARTING |
User-initiated Edge service restart |
WARNING |
SD-WAN Edge | User initiates a Edge service restart. |
||
| EDGE_REBOOTING |
User-initiated Edge reboot |
WARNING |
SD-WAN Edge | User initiates a Edge reboot. |
||
| EDGE_HARD_RESET |
User-initiated Edge hard reset |
WARNING |
SD-WAN Edge | Edge hard reset |
||
| EDGE_DEACTIVATED |
Edge deactivated |
WARNING |
SD-WAN Edge | SD-WAN Edge has all its configuration cleared and is not associated with a customer site. The software build remains unchanged. |
||
| EDGE_CONSOLE_LOGIN |
Edge console login |
INFO | SD-WAN Edge | SD-WAN Edge login via console port. |
||
| EDGE_COMMAND |
Edge Command |
INFO | SD-WAN Edge | Generated by a SD-WAN Edge during remote diagnostics when executing Edge commands. |
||
| EDGE_BIOS_UPDATED |
Edge BIOS updated |
INFO | SD-WAN Edge | Generated by 12-upgrade-bios.sh script when SD-WAN Edge BIOS is successfully updated. |
||
| EDGE_BIOS_UPDATE_FAILED |
Edge BIOS update failed |
ERROR | SD-WAN Edge | Generated by 12-upgrade-bios.sh script when SD-WAN Edge BIOS update failed. |
||
| IPV6_ADDR_DELETED |
Deleted IPv6 address <v6addr> on interface/sub-interface <iface/subiface name> |
INFO | SD-WAN Edge/SD-WAN Gateway | When IPv6 interface is deleted on interface or sub-interface. |
4.4 | |
| IPV6_NEW_ADDR_ADDED |
Added new IPv6 address <v6-addr> on interface <ifacename> |
INFO | SD-WAN Edge | When IPv6 address is added on interface. |
4.4 | |
| IPV6_ADDR_DEPRECATED |
Deprecated IPv6 address <v6-addr> on interface <iface-name> |
INFO | SD-WAN Edge | When IPv6 address gets deprecated on an interface. |
4.4 | |
| IPV6_ADDR_PREFERRED |
Preferred IPv6 address <v6-addr> on interface <iface-name> |
INFO | SD-WAN Edge | When IPv6 address moves from Deprecated state to Preferred state. |
4.4 | |
| NDP_MAC_ADDR_CHANGE |
Neighbor MAC address change detected in interface <iface-name> |
INFO | SD-WAN Edge | When IPv6 neighbor MAC address change is detected. |
4.4 | |
| EDGE_INTF_CONFIG |
DAD Failed for IPv6 Address <v6-addr> in interface <iface-name> |
INFO | SD-WAN Edge | When IPv6 NDP DAD is failed. |
4.4 | |
| EDGE_SHUTTING_DOWN |
Edge is shutting down - must be restarted by power-cycling |
WARNING |
SD-WAN Edge (LUA Backend) |
When Edge is shutting down. | 4.4 | |
| BIOS_PHY_RESET_CMOS_SET |
BIOS - Phy reset CMOS bit is set/ BIOS - Phy reset CMOS bit can't be set |
WARNING |
SD-WAN Edge | When CMOS (BIOS) is reset to its factory default settings. | 4.4 | |
| FW_UPGRADE_PENDING |
CPLD Firmware being updated during software upgrade - edge may go offline for 3-5 minutes |
WARNING |
SD-WAN Edge | When CPLD Firmware is being updated during software upgrade. | 4.4 |
