Functional Roles are defined as a set of privileges relevant to a functionality.

A functional role can be tagged to one or more of the following services: SD-WAN, Secure Access, Cloud Web Security. These are the group of privileges required by a user to carry a certain business process. For example, a Customer support role in SD-WAN is a functional role required by an SD-WAN user to carry out various support activities. Every service defines such roles based on business functionality that they want to support. These roles are categorized as Network and Security functional roles.

By default, the Orchestrator consists of different functional roles that consist of role privileges based on the requirements. If required, you can customize the role privileges of the functional roles. For more information, see Role Customization.