The following table lists all the role privileges available in the Partner portal.

The columns in the table indicate the following:
  • Allow Privilege – Do the roles have allow access?
  • Deny Privilege – Do the roles have deny access?
  • Customizable – Is the role privilege available for customization in the Role Customization window?
Feature Name of the Role Privilege Description Allow Privilege Deny Privilege Customizable
Manage Customers Create Customer Grants ability to view and manage Customers, from the Partner or Operator level Yes No No
Read Customer
Update Customer Yes Yes
Delete Customer No No
Manage Customer
Partner Events Create Partner Event Grants access to view Partner events Yes No No
Read Partner Event Yes Yes
Update Partner Event No No
Delete Partner Event
Manage Partner Event
Partner Admins Create Partner User Grants access to view and configure Partner administrators Yes No No
Read Partner User Yes Yes
Update Partner User No No
Delete Partner User
Manage Partner User
Partner Admins > API Tokens Create Partner Token Grants ability to view and manage operator authentication tokens Yes No No
Read Partner Token
Update Partner Token
Delete Partner Token
Manage Partner Token
Role Customization Create Role Customization Package Grants access to manage role customization packages Yes No No
Read Role Customization Package
Update Role Customization Package
Delete Role Customization Package
Manage Role Customization Package
Partner Overview Update Partner Grants access to view and Partners Yes No No
Partner Overview > Other Settings Read User Agreement Grants access to configure the customer user agreement feature Yes No No
Update User Agreement
Partner Settings Read Partner Delegation Grants ability to view and edit the delegation of Partner privileges to the Operator Yes No No
Partner Settings > General Information > Privacy Settings Read Customer Delegation Grants ability to view and manage the delegation of privileges from the customer to Partners or the Operator Yes Yes Yes
Update Customer Delegation No
Partner Settings > Authentication Create Partner Authentication Grants ability to view and edit Partner authentication mode and associated configuration Yes No No
Read Partner Authentication
Update Partner Authentication
Delete Partner Authentication
Manage Partner Authentication
Partner Settings > Authentication > API Tokens Create Partner Token Grants ability to view and manage operator authentication tokens Yes No No
Read Partner Token
Update Partner Token
Delete Partner Token
Manage Partner Token
Edge Licensing Create License Grants ability to view and manage Edge licensing Yes No No
Read License Yes Yes
Update License
Delete License No No
Manage License
Gateway Pools Gateways Gateway Diagnostic bundles Create Gateway Grants ability to view and manage Gateways, from the Partner or Operator level Yes Yes Yes
Read Gateway
Update Gateway
Delete Gateway
Manage Gateway
View Tab Gateway List Grants ability to view the Gateway list tab No Yes Yes
Gateway Diagnostic Bundles > Download Diagnostic Bundles Download Gateway Diagnostics Grants ability to download Gateway Diagnostics No Yes Yes
VeloCloud Support Access Role Create Partner Delegation Grants ability to view and edit the delegation of Partner privileges to the Operator Yes No No
Read Partner Delegation
Update Partner Delegation
Delete Partner Delegation
Manage Partner Delegation