A Diagnostic bundle is a collection of configuration files, logs, and related events from a specific Edge.

To generate a Diagnostic bundle:

  1. In the Enterprise portal, click the Open New Orchestrator UI option available at the top of the Window.
  2. Click Launch New Orchestrator UI in the pop-up window.
  3. The UI opens in a new tab displaying the monitoring and configuring options.
  4. In the new UI, click the Diagnostics tab.
  5. Click Diagnostic Bundles > Request Diagnostic Bundle.
  6. In the Request Diagnostic Bundle window, configure the following:

    Table 1.
    Option Description
    Target Select the target Edge from the drop-down list. The data is collected from the selected Edge.
    Reason for Generation Optionally, you can enter your reason for generating the bundle.
    Core Limit Select a Core Limit value from the drop-down, which is used to reduce the size of the uploaded bundle when the Internet connectivity is experiencing issues.

The Diagnostic Bundles window displays the details of the bundle being generated, along with the status. To download the generated bundle, see Download Diagnostic Bundle.