External Services

The SD-WAN Orchestrator relies on several external services. Before proceeding with an installation, ensure that licenses are available for each of the services.

Google Maps

Google Maps is used for displaying Edges and data centers on a map. No account needs to be created with Google to utilize the functionality. However, Internet access must be available to the SD-WAN Orchestrator instance in order for the service to be available.

The service is limited to 25,000 map loads each day, for more than 90 consecutive days. VMware does not anticipate exceeding these limits for nominal use of the SD-WAN Orchestrator. For more information, see Configure System Properties for Google Maps.

Twilio

Twilio is used for SMS-based alerting to enterprise customers to notify them of Edge or link outage events. An account needs to be created and funded at http://www.twilio.com.

The account can be provisioned in the SD-WAN Orchestrator through the Operator Portal's System Properties page. The account will be provisioned through a system property, as described later in the guide. See Configure System Properties for Twilio for more information.

MaxMind

MaxMind is a geolocation service. It is used to automatically detect Edge and Gateway locations and ISP names based on IP address. If this service is deactivated, then geolocation information will need to be updated manually. The account can be provisioned in the SD-WAN Orchestrator through the Operator Portal's System Properties page. See Configure System Properties for MaxMind for more information.