To sign-up for Zero Touch Provisioning:


As a Partner user, ensure that you have a valid Partner Relationship Management Identifier (PRM ID), received at the time of registering with VMware. If you do not have a valid PRM ID, contact VMware Partner Connect. Outbound internet connectivity via DHCP is required to complete the push activation successfully.


  1. Log in to SD-WAN Orchestrator, and then go to Settings > General Information.
  2. Scroll down to the Zero Touch Provisioning Sign Up area, and then in the PRM ID field, enter the Partner Relationship Management Identifier.
  3. Click Submit.


You can view the Edge inventory in the Pending Assignment tab only after the successful validation of PRM ID. The validation process may take up to a maximum of 1 week. To view the Edge inventory, go to Zero Touch Provisioning > Pending Assignment.

Note: Only the Edges that were shipped to you after the successful completion of the sign-up process appear in the Pending Assignment tab. Ensure that the PRM ID assigned to you is used in all your future orders so that the inventory is reflected correctly.

What to do next

You must assign the Edges to customers and then assign profile and license to Edges. For instructions, refer to Assign Edges to Customers.