A Partner Super User can create new partner admin users. The SSH Username is automatically created for the user.

In the Partner portal, click Admins.


  1. You can create new admin users by clicking either New Admin, or Actions > New Admin .
  2. In the New Admin window, enter the following details:
    1. Enter the user details like username, password, Name, Email, and Phone numbers.
    2. If you have chosen the authentication mode as Native in Configure Partner Authentication, then the type of the user is selected as Native. If you have chosen a different authentication mode, you can choose the type of the user. If you choose the user to be Non-Native, the password option is not available, as it is inherited from the authentication mode.
    3. From the Access Level drop-down list, select one of the following options:
      • Basic—Allows the user to perform certain basic debug operations such as ping, tcpdump, pcap, remote diagnostics, and so on. This is the default value.
      • Privileged—Grants the user root-level access to perform all basic debug operations along with Edge actions such as restart, deactivate, reboot, hard reset, and shutdown. In addition, the user can access linux shell.
    4. Select the user role from the Account Role drop-down list. Once you select a role, the Network and Security functions of the selected role, along with the description, are displayed.
  3. Click Create.


The partner admin user details are displayed in the Admins page.