A Diagnostic bundle is a collection of configuration files, logs, and related events from a specific Edge.

To generate a Diagnostic bundle using the new UI:

  1. In the Enterprise portal, click the Diagnostics tab.
  2. Click Diagnostic Bundles > Request Diagnostic Bundle.
  3. In the Request Diagnostic Bundle window, configure the following:

    Table 1.
    Option Description
    Target Select the target Edge from the drop-down list. The data is collected from the selected Edge.
    Reason for Generation Optionally, you can enter your reason for generating the bundle.
    Core Limit Select a Core Limit value from the drop-down, which is used to reduce the size of the uploaded bundle when the Internet connectivity is experiencing issues.

    The Diagnostic Bundles window displays the details of the bundle being generated, along with the status.

Download Diagnostic Bundle

To download the generated Diagnostic bundles:

  1. In the Diagnostic Bundles window, click the Complete link or select the bundle and click Download Bundle. The bundle is downloaded as a ZIP file.
  2. For troubleshooting purpose, you can send the downloaded bundle to a VMware Support representative for debugging the data.

Delete Diagnostic Bundle

The completed bundles get deleted automatically on the date displayed in the Cleanup Date column.

  1. To change the cleanup date, click the link to the cleanup date or choose the bundle and click More > Update Cleanup Date.
  2. In the Update Cleanup Date window, choose the date on which the selected bundle should be deleted.
  3. If you want to retain the bundle, select the Keep Forever option, so that the bundle does not get deleted automatically.
  4. To delete a bundle manually, select the bundle and click Delete.