SASE Orchestrator allows to configure alerts that notify the Enterprise Administrators or other support users, whenever an event occurs.
In the SD-WAN service of the Enterprise portal, click .
The
Alerts window displays the alerts received for different type of events:
You can choose a specific time period from the drop-down menu, to view the alerts for the selected duration.
To view details of specific alerts, you can use the filter option. Click the Filter icon in the Search option to define the criteria.
Click the CSV option to download a report of the Alerts in CSV format. You can also choose to include the Operator alerts.
The Alerts window displays the following details:
Option | Description |
---|---|
Trigger Time | Time at which the alert got triggered. |
Notification Time | Time at which the operator or customer received the alert. The notification time depends on the delay time configured in the Alerts & Notifications page. |
Category | Indicates whether the alert is received by the Operator or the Customer. |
Type | Displays the alert type. |
Description | Displays the details of Edge or link related to the alert. Click the link displayed in this column to view the details of the Edge or link. |
Status | Status of the alert as Active, Closed, or Pending. |
Prerequisites
Ensure that you have configured the relevant alerts, along with the notification delay, in Configure Alerts and Notifications.
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