What is the Purpose of This Test

Run this test to confirm whether the Edge can resolve the Domain name to IP address.

When Can You Run This Test

The following are the scenarios when you can run this test:
  • Domain name is not resolved.
  • Name lookup error occurs.
  • Name lookup error logs are seen.
Note: This test is specific to Edge DNS, not for clients located in the LAN side.

For instructions, see Run Remote Diagnostic Tests on Edges.

What to Check in the Test Output

Run the DNS Test on the required Edge. Following is an example of the test output:

Verify that the name provided is resolved to an IP address. If it is not resolved, kindly check the DNS setting under the Device tab of Edge configuration, and then try restarting the DNS server or check if DNS Server is reachable or not.