You can configure Business Policy rules using the Business Policy tab in the Profile Configuration page. Optionally, you can also override the Profile Business Policy rules at the Edge-level.

Business Policy Rules are now Segment aware. All Segments available for configuration are listed in the Segment drop-down menu, located at the top of the screen. By default, Global Segment [Regular] Segment is selected. When you choose a Segment to configure from the Segment drop-down menu, the settings and options associated with that Segment appear in the Configure Business Policy area. For more information. see Configure Segments.

Configure Business Policy for a Profile
Note: If you are logged in using a user ID that has Customer Support privileges, you can only view the SASE Orchestrator objects. You cannot create new objects or configure/update existing ones.

Based on the business policy configuration, VMware examines the traffic being used, identifies the Application behavior, the business service objective required for a given app (High, Medium, or Low), and the Edge WAN Link conditions. Based on this, the Business Policy optimizes Application behavior driving queuing, bandwidth utilization, link steering, and the mitigation of network errors.

Prerequisites

  • Ensure that you have the details of IP addresses configured in the network devices.
  • For an Enterprise user to configure the Customizable QoE settings, an Operator Super user must select the Customizable QoE check box, by navigating to Global Settings > Customer Configuration > Additional Configuration > Global > Feature Access.

Procedure

  1. In the SD-WAN service of the Enterprise portal, go to Configure > Profiles. The Profiles page displays the existing Profiles.
  2. Click the link to a Profile, and then click the Business Policy tab. Alternatively, you can click the View link in the Biz. Pol column of the Profile.
  3. The existing pre-defined business policy rules are displayed as shown in the following screenshot. The Configure Business Policy section displays the business policy rules listed in order of highest precedence. Network traffic is managed by identifying its characteristics then matching the characteristics to the rule with the highest precedence. A number of rules are predefined and you can add your own rules to customize your network operation by clicking the +ADD button.
  4. You can configure the following options:
    Option Description
    Business Policy Rules
    Add Click to create a new business policy. For more information, see Create Business Policy Rule.
    Delete Click to delete the selected business policies.
    Clone Click to duplicate the selected business policy.
    SD-WAN Traffic Class and Weight Mapping Allows to define traffic class with priority and service class, along with mapping of scheduler weight. For more information, see Overlay QoS CoS Mapping.
    Additional Settings
    SD-WAN Overlay Rate Limit Allows you to configure rate limit for tunnel traffic. For more information, see Tunnel Shaper for Service Providers with Partner Gateway.
    Customizable QoE Allows you to configure the minimum and maximum latency threshold values, in the range 1ms to 1000ms, for Voice, Video, and Transactional application categories. Clicking Reset All To Default, resets all the values to the default values. The default values are listed in the note below the table.
    Sort You can sort the business policy rules using the following options:
    • Sort by category
    • Sort by segment aware
    View From the View drop-down menu, choose:
    • Expand All - Expands and shows all the business policy related details and settings.
    • Collapse All - Collapses all the business policy related details and settings.
    Note:
    • The default latency threshold values are:
      Application Category Good to Fair Fair to Bad
      Voice 25 65
      Video 30 65
      Transactional 50 80
      The Good to Fair value must always be less than the Fair to Bad value.
    • Whenever the Customizable QoE values are modified for a Profile or an Edge, an event is created on the Monitor > Events page.
    • The Customizable QoE configuration settings are applied only to the Edge versions 5.2.0 and above.
    • Whenever the threshold values are changed for an Edge, all the tunnels to the corresponding Gateway inherit the same threshold values.
  5. By default, Profile configurations are applied to all the Edges associated with the Profile. If required, you can add or modify business policy rules and override other configurations for a specific Edge.
    Configure Business Policy for an Edge
    1. In the SD-WAN service of the Enterprise portal, click Configure > Edges. The Edges page displays the existing Edges.
    2. Click the link to an Edge, and then click the Business Policy tab. Alternatively, you can click the View link in the Business Policy column of the Edge. The Configure Business Policy page appears.
    3. The business policy rules and other settings inherited from the associated Profile are displayed under the Rules From Profile section of the Configure Business Policy page. You can edit the existing rules or add new rules for the selected Edge, by selecting the Override check box. The new and overridden rules appear in the Edge Overrides section.