This section lists all the privileges available in the Operator portal.

The columns in the table indicate the following:
  • Allow Privilege – Do the privileges have allow access?
  • Deny Privilege – Do the privileges have deny access?
  • Customizable – Is the privilege available for customization in the Service Permissions tab?
Feature Name of the Privilege Description Allow Privilege Deny Privilege Customizable
Manage Customers Create Customer Grants ability to view and manage Enterprise Customers as an Operator or a Partner Yes No No
Read Customer
Update Customer Yes Yes
Delete Customer No No
Manage Customer
Manage Partners Create Partner Grants ability to view and manage Partners Yes No No
Read Partner
Update Partner
Delete Partner
Manage Partner
Software Images Create Software Package Grants access to upload and assign Edge Software Images and Application Maps Yes Yes Yes
Read Software Package
Update Software Package
Delete Software Package
Manage Software Package
System Properties Create System Property Grants access to view and manage System Properties Yes Yes No
Read System Property Yes
Update System Property No
Delete System Property No
Manage System Property Yes
Edit Restricted System Properties Controls the ability of user to edit restricted system properties Yes No No
Operator Events Create Operator Event Grants ability to view Operator events Yes Yes Yes
Read Operator Event
Update Operator Event
Delete Operator Event
Manage Operator Event
Operator Profiles Create Operator Profile Grants ability to view and manage Operator profiles Yes Yes Yes
Read Operator Profile
Update Operator Profile
Delete Operator Profile
Manage Operator Profile
View Tab Operator Profile Controls ability of the user to view and configure within the Operator profile menu No Yes Yes
Operator Users Create Operator User Grants ability to view and manage Operator administrative users Yes Yes No
Read Operator User Yes
Update Operator User No
Delete Operator User No
Manage Operator User Yes
Operator Users > API Tokens Create Operator Token Grants ability to view and manage the operator Authentication Tokens Yes No No
Read Operator Token
Update Operator Token
Delete Operator Token
Manage Operator Token
Gateway Pools Gateways Gateway Diagnostic bundles Create Gateway Grants ability to view and manage Gateway pools and Gateways as an Operator or a Partner Yes Yes Yes
Read Gateway
Update Gateway
Delete Gateway
Manage Gateway
View Tab Gateway List Controls the ability of user to view the list of Gateways No Yes Yes
Gateways > New Gateway Create Operator PKI Grants ability to view and manage Operator level PKI configuration including Gateway certificates and certificate authority Yes Yes No
Gateway > Gateway Authentication Mode Read Operator PKI Yes
Update Operator PKI No
Manage Operator PKI Yes
Gateway Diagnostic bundles > Download Diagnostic Bundles Download Gateway Diagnostics Grants ability to download Gateway Diagnostics No Yes Yes
Application Maps Create Software Package Grants access to upload and assign Edge software images and Application Maps Yes Yes Yes
Read Software Package
Update Software Package
Delete Software Package
Manage Software Package
Service Permissions Create Service Permissions Package Grants access to manage Service Permissions packages Yes No No
Read Service Permissions Package
Update Service Permissions Package
Delete Service Permissions Package
Manage Service Permissions Package
Edge Licensing Create License Grants ability to view and manage Edge licensing Yes No No
Read License Yes Yes
Update License
Delete License No No
Manage License
CA Summary > Gateway Certificates > Revoke Certificate Read Operator PKI Grants ability to view and manage operator level PKI configuration including Gateway certificates and certificate authority Yes Yes Yes
Delete Operator PKI No
Manage Operator PKI Yes
Read Customer PKI Grants ability to view and manage Enterprise PKI settings Yes No No
Delete Customer PKI
Manage Customer PKI
Orchestrator Authentication > Operator Authentication Create Operator Authentication Grants ability to view and manage Operator authentication mode, like SSO, RADIUS, or Native Yes Yes Yes
Read Operator Authentication
Update Operator Authentication
Delete Operator Authentication
Manage Operator Authentication
Orchestrator Authentication > Enterprise Authentication Create Customer Authentication Grants ability to view and manage Customer authentication mode, like RADIUS or Native Yes Yes Yes
Read Customer Authentication
Update Customer Authentication
Delete Customer Authentication
Manage Customer Authentication
Replication Create Replication Grants access to view and configure Orchestrator disaster recovery Yes Yes No
Read Replication Yes
Update Replication No
Delete Replication
Manage Replication Yes
Orchestrator Diagnostics > Diagnostic Bundles Create Orchestrator Diagnostics Grants access to request and view Orchestrator diagnostic bundles Yes Yes Yes
Orchestrator Diagnostics > Database Statistics Read Orchestrator Diagnostics
Update Orchestrator Diagnostics
Delete Orchestrator Diagnostics
Manage Orchestrator Diagnostics
Orchestrator Upgrade for Standalone Create Software Package Grants access to upload and assign Edge software images and Application Maps Yes Yes Yes
Read Software Package
Update Software Package
Delete Software Package
Manage Software Package
Orchestrator Upgrade for DR Setup Create Replication Grants access to view and configure Orchestrator disaster recovery Yes Yes No
Read Replication Yes
Update Replication No
Delete Replication
Manage Replication Yes
User Agreements Create User Agreement Grants access to configure the customer user agreement Yes No No
Read User Agreement
Update User Agreement
Delete User Agreement
Manage User Agreement
Orchestrator Owners Manage Orchestrators Edge Inventory Create Edge Inventory Grants ability to view and manage Edge inventory as needed for Redirect configuration Yes No No
Read Edge Inventory
Update Edge Inventory
Delete Edge Inventory
Manage Edge Inventory

When the corresponding user privilege is denied, the Orchestrator window displays the 404 resource not found error.

Below table provides a list of customizable feature privileges:
Navigation Path in the Enterprise Portal Name of the Tab Name of the Privilege Description
Configure > Edges > Select Edge Overview Assign Edge Profile Grants ability to assign a Profile to Edges
Configure > Edges > Select Edge Firewall Configure Edge Firewall Logging Grants ability to configure Edge level firewall logging
Configure > Profiles > Select Profile Firewall Configure Profile Firewall Logging Grants ability to configure Profile level firewall logging
Diagnostics > Remote Actions Select Edge > Deactivate Deactivate Edge Grants ability to reset the device configuration to its factory default state
Global Settings > Enterprise Settings > Information Privacy Settings > SD-WAN PCI Enforce PCI Compliance Deny PCI Operations Denies access to sensitive Customer data including PCAPs, etc. on the Edges and Gateways, for all users including VMware Support
Diagnostics > Diagnostic Bundles Select Edge > Download Bundle Download Edge Diagnostics Grants ability to download Edge Diagnostics
Gateway Management > Diagnostic Bundles Select Gateway > Download Bundle Download Gateway Diagnostics Grants ability to download Gateway Diagnostics
Configure > Profiles Duplicate Duplicate Customer Profile Grants ability to edit duplicate customer level Profiles
Configure > Segments / Configure > Profiles / Configure > Edges Segments drop-down menu Edit Tab Segments Grants ability to edit within the Segments tab
Configure > Edges > Select Edge Device Enable HA Cluster Grants ability to configure HA Clustering
Configure > Edges > Select Edge Device Enable HA Active/Standby Pair Grants ability to configure active/standby HA
Configure > Edges > Select Edge Device Enable HA VRRP Pair Grants ability to configure VRRP HA
Diagnostics > Remote Diagnostics Clear ARP Cache Remote Clear ARP Cache Grants ability to clear the ARP cache for a given interface
Diagnostics > Remote Diagnostics > Gateway Cloud Traffic Routing (drop-down menu) Remote Cloud Traffic Routing Grants ability to route cloud traffic remotely
Diagnostics > Remote Diagnostics DNS/DHCP Service Restart Remote DNS/DHCP Restart Grants ability to restart the DNS/DHCP service
Diagnostics > Remote Diagnostics Flush Flows Remote Flush Flows Grants ability to flush the Flow table, causing user traffic to be re-classified
Diagnostics > Remote Diagnostics Flush NAT Remote Flush NAT Grants ability to flush the NAT table
Diagnostics > Remote Diagnostics > LTE SIM Switchover LTE Switch SIM Slot
Note: This is for 610-LTE devices only.
Remote LTE Switch SIM Slot Grants ability to activate the SIM Switchover feature. After the test is successful, you can check the status from Monitor > Edges > Overview tab
Diagnostics > Remote Diagnostics List Paths Remote List Paths Grants ability to view the list of active paths between local WAN links and each peer
Diagnostics > Remote Diagnostics List current IKE Child SAs Remote List current IKE Child SAs Grants ability to use filters to view the exact Child SAs you want to see
Diagnostics > Remote Diagnostics List current IKE SAs Remote List Current IKE SAs Grants ability to use filters to view the exact SAs you want to see
Diagnostics > Remote Diagnostics MIBs for Edge Remote MIBS for Edge Grants ability to dump Edge MIBs
Diagnostics > Remote Diagnostics NAT Table Dump Remote NAT Table Dump Grants ability to view the contents of the NAT table
Diagnostics > Remote Diagnostics Select Edge > Rebalance Hub Cluster Remote Rebalance Hub Cluster Grants ability to either redistribute Spokes in Hub Cluster or redistribute Spokes excluding this Hub
Diagnostics > Remote Diagnostics Select Edge (with SFP module) > Reset SFP Firmware Configuration Remote Reset SFP Firmware Configuration Grants ability to reset the SFP Firmware Configuration
Diagnostics > Remote Actions Reset USB Modem Remote Reset USB Modem Grants ability to execute the Edge USB modem reset remote action
Diagnostics > Remote Diagnostics Scan for WiFi Access Points Remote Scan for WiFi Access Points Grants ability to scan the Wi-Fi functionality for the VMware SD-WAN Edge
Diagnostics > Remote Diagnostics System Information Remote System Information Grants ability to view system information such as system load, recent WAN stability statistics, monitoring services
Diagnostics > Remote Diagnostics VPN Test Remote VPN Test Grants ability to execute the Edge VPN test remote action
Diagnostics > Remote Diagnostics WAN Link Bandwidth Test Remote WAN link Bandwidth Test Grants ability to re-test the bandwidth of a WAN link
Diagnostics > Remote Actions Select Edge > Shutdown Shutdown Edge Grants ability to execute the Edge shutdown remote action
Service Settings > Alerts & Notifications Notifications > Email/SMS Update Customer SMS Alert Grants ability to configure SMS alerts at the customer level
Monitor > Edges > Select Edge Top Sources View Edge Sources Grants ability to view Monitor Edge Sources tab
Monitor > Firewall Firewall Logging View Firewall Logs Grants ability to view collected firewall logs
Monitor > Edges > Select Edge Top Sources View Flow Stats Grants ability to view collected flow statistics
Monitor > Firewall Logs Firewall Logs View Profile Firewall Logging Grants ability to view the details of firewall logs originating from VMware VMware SD-WAN Edges
Configure > Profiles Firewall View Stateful Firewall Grants ability to view collected flow statistics
Configure > Profiles Firewall tab > Configure Firewall > Syslog Forwarding View Syslog Forwarding Grants ability to view logs that are forwarded to a configured syslog collector
Operator portal > Gateway Management Gateways View Tab Gateway List Grants ability to view the Gateway list tab
Operator portal > Administration Operator Profiles View Tab Operator Profile Grants ability to view and configure settings within the Operator Profile menu tab
Monitor > Edges > Select Edge Top Sources View User Identifiable Flow Stats Grants ability to view potentially user identifiable flow source attributes