You can download Site Recovery Manager Server log files for your on-premises Site Recovery Manager installation in a log bundle that you generate manually.

About this task

Use this information to understand and resolve issues.

Procedure

  • Initiate the collection of Site Recovery Manager Server log files from the Start menu:
    1. Log in to the Site Recovery Manager Server host.
    2. Select Start > Programs > VMware > VMware Site Recovery Manager > Generate VMware vCenter Site Recovery Manager log bundle.
  • Initiate the collection of Site Recovery Manager Server log files from the Windows command line:
    1. Start a Windows command shell on the Site Recovery Manager Server host.
    2. Change directory to C:\Program Files\VMware\VMware vCenter Site Recovery Manager\bin.
    3. Run the following command.
      cscript srm-support.wsf

Results

The individual log files are collected in a file named srm-support-MM-DD-YYYY-HH-MM.zip, where MM-DD-YYYY-HH-MM indicates the month, day, year, hour, and minute when the log files were created. The log bundle is saved on the desktop by default.