To install Skyline Collector, ensure that your system meets the required hardware and software requirements.
Supported Web Browsers
The following web browsers are supported for accessing the Skyline Collector User Interface and Skyline Collector Appliance Management Interface (VAMI).
Microsoft Edge
Mozilla Firefox
Google Chrome
Product Compatibility
VMware vCenter Server 6.0, 6.5, 6.7
VMware ESXi 6.0, 6.5, 6.7
VMware NSX for vSphere 6.1, 6.2, 6.3, 6.4
Configuration of NSX for vSphere is optional.
Skyline Collector Resource Requirements
You can run the Skyline Collector on any system that meets the minimum system requirements.
Table: Hardware Requirements for the Skyline Collector virtual appliance
Number of vCPUs |
Memory |
Disk Space |
|---|---|---|
2 |
8 GB |
87 GB (1.1 GB initial if thin provisioned) |
Networking Requirements
Skyline Collector uses network connections to collect and transfer support information securely.
Skyline Collector needs access to all vCenter Server and NSX Manager collection endpoints within the environment to collect product information data. It also needs access to the Internet to upload data. An HTTP proxy server can be used to proxy connectivity to the Internet, but access to vCenter Server and NSX Manager must be direct.
The table below shows the default networking connectivity requirements.
Table: External Network Connectivity Requirements
Machine |
Connection To |
Connection Type |
Protocol |
Port |
|---|---|---|---|---|
Skyline Collector |
vcsa.vmware.com |
HTTPS |
TCP/IP |
443 |
Skyline Collector |
vapp-updates.vmware.com |
HTTPS |
TCP/IP |
443 |
Table : Internal Network Connectivity Requirements
Machine |
Connection To |
Connection Type |
Protocol |
Port |
|---|---|---|---|---|
Skyline Collector |
vCenter Server |
HTTPS |
TCP/IP |
443 |
Skyline Collector |
PSC/SSO Service provider 5.5 |
HTTPS |
TCP/IP |
7444 |
Skyline Collector |
PSC/SSO Service provider 6.0 / 6.5 |
HTTPS |
TCP/IP |
443 |
Skyline Collector |
ESXi Host |
HTTPS |
TCP/IP |
443 |
Skyline Collector |
NSX Manager |
HTTPS |
TCP/IP |
443 |
Web browser |
Skyline Collector user interface |
HTTPS |
TCP/IP |
443 |
Web browser |
Skyline Collector (VAMI) |
HTTPS |
TCP/IP |
5480 |
Skyline Collector connectivity to each ESXi host is required to enable the collecting of log bundles via Skyline Log Assist.
The above tables contain the default port values and might not match a customized environment.
