Skyline Collector requires the specific permissions to successfully add a vCenter Server or NSX Manager to the Skyline Collector for the purpose of providing proactive support.

vCenter ServerUser Account Permissions

  • A user account with the following vCenter Server permissions is required to configure vCenter Server for the product use data collection.

    • vCenter Server built-in read-only role

    • Global.Licenss

    • Global.Diagnostics

    • Global.Health

    • Global.Settings

For detailed instructions for how to create a user account with the above permissions, please see Knowledge Base Article 59661.

NSX Manager User Account Permissions

  • An account with the following permissions in NSX Manager will be required to configure NSX Manager for product usage data collection.

    • NSX Manager built-in Auditor role.

    • Access to query information through APIs. Instructions for how to create a user with API privileges within NSX Manager can be found within VMware Knowledge Base Article 2150736.

Note:

While VMware continues to recommend that an account with the NSX Manager built-in Auditor role be used, the Auditor role does not have permission to collect NSX Edge support log bundles using Skyline Log Assist.

If you want to enable the collection of NSX Edge support log bundles with Skyline Log Assist, you must use an account with the NSX Manager built-in NSX Administrator role when adding an NSX Manager to Skyline Collector.

For detailed instructions for how to create a user account with the above permissions, please see Knowledge Base Article 59661.

Refer to the documentation specific to your version of NSX for vSphere to set up a user account with these privileges.

Horizon View User Account Permissions

A user account with the following Horizon View permissions is required to add Horizon View to the Skyline Collector.

  • Horizon 7 Administrators (read-only) predefined role.

The Horizon 7 Administrators (read-only) predefined role has the following user capabilities within Horizon 7.

  • View, but not modify, global settings and inventory objects.

  • View, but not modify, ThinApp applications and settings.

  • Run all PowerShell commands and command line utilities, including vdmexport but excluding vdmadmin, vdmimport and lmvutil.

More information about the predefined Administrator roles in Horizon View can be found here.

vRealize Operations User Account Permissions

A user account with the following vRealize Operations Manager permissions is required to add Horizon View to the Skyline Collector.

  • vRealize Operations Manager read-only role.

More information about the vRealize Operation Manager Roles and Permissions can be found here.