To install Skyline Collector, ensure that your system meets the required hardware and software requirements.

Supported Web Browsers

The following web browsers are supported for accessing the Skyline Collector User Interface and Skyline Collector Appliance Management Interface (VAMI).

  • Microsoft Edge

  • Mozilla Firefox

  • Google Chrome

Compatibility

  • VMware vCenter Server 6.0, 6.5, 6.7

  • VMware ESXi 6.0, 6.5, 6.7

  • VMware NSX for vSphere 6.1, 6.2, 6.3, 6.4

    • Configuration of NSX for vSphere is optional.

Skyline Collector Resource Requirements

You can run the Skyline Collector on any system that meets the minimum system requirements.

Table: Hardware Requirements for the Skyline Collector virtual appliance

Number of vCPUs

Memory

Disk Space

2

8 GB

87 GB (1.1 GB initial if thin provisioned)

Networking Requirements

Skyline Collector uses network connections to collect and transfer support information securely.

Skyline Collector needs access to all vCenter Server and NSX Manager collection endpoints within the environment to collect product information data. It also needs access to the Internet to upload data. An HTTP proxy server can be used to proxy connectivity to the Internet, but access to vCenter Server and NSX Manager must be direct.

The table below shows the default networking connectivity requirements.

Table: External Network Connectivity Requirements

Machine

Connection To

Connection Type

Protocol

Port

VMware Skyline Collector

vcsa.vmware.com

HTTPS

TCP/IP

443

VMware Skyline Collector

vapp-updates.vmware.com

HTTPS

TCP/IP

443

Table : Internal Network Connectivity Requirements

Machine

Connection To

Connection Type

Protocol

Port

Skyline Collector

vCenter Server

HTTPS

TCP/IP

443

Skyline Collector

ESXi

HTTPS

TCP/IP

443

Skyline Collector

PSC/SSO Service provider 5.5

HTTPS

TCP/IP

7444

Skyline Collector

PSC/SSO Service provider 6.0 / 6.5

HTTPS

TCP/IP

443

Skyline Collector

NSX Manager

HTTPS

TCP/IP

443

Web browser

Skyline Collector

HTTPS

TCP/IP

443

Web browser

Skyline Collector (VAMI)

HTTPS

TCP/IP

5480

Note:

The tables contain the default port values and might not match a customized environment.