VMware® Skyline™ Collector is a VMware® virtual appliance that collects diagnostic data about your VMware® vSphere®, VMware® NSX-V®, VMware® Horizon®, and VMware® vRealize Operations Manager® environments that enhances the product supportability through VMware Global Support Services.

Use of Skyline Collector requires registration with VMware.

The registration function includes:

  • Agreeing to the Customer Experience Improvement Program (CEIP) Enhanced participation level.

  • Authentication with VMware’s My VMware Customer Portal.

  • Customer Support Entitlement validation.

VMware Skyline enables an enhanced customer support experience for Production Support and Premier Services customers.