VMware® Skyline™ Collector is a VMware® virtual appliance that collects diagnostic data about your VMware® vSphere®, VMware® NSX-V®, VMware® Horizon®, and VMware® vRealize Operations Manager® environments that enhances the product supportability through VMware Global Support Services.
Use of Skyline Collector requires registration with VMware.
The registration function includes:
Agreeing to the Customer Experience Improvement Program (CEIP) Enhanced participation level.
Authentication with VMware’s My VMware Customer Portal.
Customer Support Entitlement validation.
VMware Skyline enables an enhanced customer support experience for Production Support and Premier Services customers.