Remove an inactive Skyline Collector from Skyline.

Follow these steps to De-Register a Skyline Collector:


Deregistering a Skyline Collector permanently removes the Collector from Skyline. This process also removes all configuration information, disables all collection of product usage data, and resets the Collector to the default state. Deregistering a Skyline Collector also removes the Collector from participating in the Customer Experience Improvement Program (CEIP) Enhanced participation level.


  1. Using the vSphere Client, open the remote console of the Skyline Collector virtual appliance.
  2. Login to the console of the Skyline Collector virtual appliance with user 'root'.
  3. Change directory to generated as follows: cd /usr/local/skyline/ccf/config/generated
  4. Remove all JSON files rm -f *.JSON
  5. Run the following commands:
    1. rm /usr/local/skyline/ccf/config/generated/*.json
    2. /usr/local/skyline/ccf/bin/ > /usr/local/skyline/ccf/config/generated/GeneralConfiguration.json
    3. chown -R skyline:skyline/usr/local/skyline/ccf/config/generated/GeneralConfiguration.json
    4. systemctl restart ccf-collector
  6. Reboot the Skyline Collector virtual appliance using the following command: reboot -f


The Skyline Collector has been De-Registered from your Cloud Services Organization.

After DeRegistration has completed, you can configure the Skyline Collector again using the Initial Configuration wizard.