About VMware Skyline

VMware Skyline™ is a proactive self-service support solution aligned with VMware Global Support Services. VMware Skyline automatically and securely collects, aggregates, and analyses product usage data to proactively identify potential issues, security vulnerabilities, impacts to usability, and configuration recommendations. Additionally, Skyline Log Assist assists VMware Technical Support Engineers to improve time-to-troubleshooting.

VMware Skyline enables richer, more informed interactions between customers and VMware without extensive time investments by Technical Support Engineers. These capabilities transform support operations from reactive, break/fix to a proactive, predictive, and prescriptive experience that produces an even greater return on your VMware support investment.

For more information, see VMware Skyline.

What's New | 8th AUG 2023

Skyline Collector 3.5 now supports Diagnostic Findings based on VMware Aria Operations for Logs query. You can access Diagnostic Findings on the Findings and Recommendations page in Skyline Advisor.

VMware Skyline enables you to detect VMware Aria Operations endpoints discovered through VMware Aria Operations for Logs.

VMware Aria Operations for Logs requires the following role to discover VMware Aria Operations endpoints.



The deployment of the Skyline Collector is supported on VMware products and solutions that are Generally Available and have not met their End of General Support date.

Skyline supports proactive support analytics for the products provided in the Interoperability matrix.

Known Issues

After upgrade to Skyline Collector, VMware Aria Automation version 8.12 or higher display the status "Collection Failed"

VMware Aria Automation endpoints with version 8.12 or higher display the status "Collection Failed" in the Collector UI. For more details, see the KB Article.

Workaround: Upgrade to VMware Skyline Collector version

Resolved Issues

  • Fixed issue preventing users from adding chained web server certificates.

check-circle-line exclamation-circle-line close-line
Scroll to top icon