You can add Horizon View to the Skyline Collector.

Important:

If you are using a Horizon Cloud POD architecture, only add a single Horizon Connection Server to the Skyline Collector. Adding multiple Horizon Connection Servers to the Skyline Collector will result in duplicate Horizon Connection Server entries within Skyline Advisor, in Inventory, Findings & Recommendations, and Log Assist.

Note: If the Horizon Connection Server added to the Skyline Collector is unavailable, Log Assist will not be available for any of the remaining Horizon Connection Servers within the Cloud POD architecture. In this situation, please use My VMware, or SFTP, to transfer support bundles to VMware for the remaining Horizon Connection Servers in the Cloud POD architecture.

Note: If the Horizon Connection Server added to the Skyline Collector is unavailable, product usage data for the remaining Horizon Connection Servers within the Cloud POD architecture will not be collected. Findings, and Affected Objects, will not be updated accurately within Skyline Advisor until the Horizon Connection Server added to the Skyline Collector is available again to Skyline.

To add Horizon to the Skyline Collector, follow these steps:

Prerequisites

The following permissions are required for the account used to add the Horizon Connection Server to the Skyline Collector. These permissions are sufficient for both collecting product usage data, and transferring support bundles with Log Assist.

  • Administrator (read-only) Role

  • Collect Operation Logs

Important:

If you are using Skyline Collector version 2.3, or below, you must create a new role for Horizon View with the Collect Operations Logs privilege. The role must be named LogCollector.

For Skyline Collector version 2.4, there is no requirement to name the role LogCollector.

For detailed instructions for how to create a user account with the given permissions, see Knowledge Base Article 59661.

Procedure

  1. Enter the FQDN/IP Address of the Horizon Connection Server.
  2. Enter a Account Username.
  3. Enter the Account Password.
  4. To complete adding the Horizon Connection Server to the Skyline Collector, click Add.

Results

Horizon has been added to the Skyline Collector.