You can reset or change the user password using the VMware Skyline Health Diagnostics command line interface.

Prerequisites

  • Verify that you have root user credentials for the VMware Skyline Health Diagnostics appliance.

  • Verify that you have password for shd-admin user.

  • For more information about enabling the root user log in to the VMware Photon OS, see: https://vmware.github.io/Photon/assets/files/html/3.0/Photon_troubleshoot/permitting-root-login-with-ssh.html (This configuration is not necessary for the VMware Skyline Health Diagnostics appliance as by default it is configured to allow root user log in through SSH).

  • Verify that you can log in using root credentials to the VMware Skyline Health Diagnostics appliance console.

Procedure

  1. Open the Skyline Health Diagnostics appliance console using the VMware vSphere client or Secure Shell (SSH) client.
  2. Log in as root user.
  3. To start user management run the command shd-user.
  4. When prompted, enter the password for shd-admin.

    Set the password for shd-admin now if you did not set it during the installation.

  5. To change the password, select Change password for a user option from the menu.
  6. To reset the password, select Reset password for a user option from the menu.
  7. When prompted, enter the user name for which the action to be performed.

    If prompted, enter the shd-admin password again.

  8. Enter the new password for the user and confirm it.

    For the password, follow the security compliance policy of your organization or Password Policy.

Results

The password is successfully reset or updated for the user.