You can connect and analyze issues for the VMware vCenter Server, VMware ESXi, and VMware vSAN. Depending on the checks that you select, the inputs requirements vary.

Product

Diagnostic Check

Input Requirements

Notes

VMware vSphere

vSphere Diagnostics

VMware Security Advisory Scan

vSAN Cluster Health Check

  • VMware vCenter Server FQDN or IP address

  • SSO User Credentials

  • Appliance user (root) credentials

  • Inventory Selection of hosts and clusters.

For Disconnected or not responding hosts in the selection, you will need local user (root) SSH credentials for each selected host.

If you save a profile with Disconnected Hosts, the credentials for such hosts are not persisted. Later runs of these profiles will treat the hosts as connected and might fail if the host is not connected back.

VMware vCenter Server

vCenter Server Health Check

vCenter Server Upgrade Pre-Check*

  • VMware vCenter Server FQDN or IP address

  • SSO User Credentials

  • Appliance user (root) credentials

VMware vCenter Server Health Check is supported only on appliance based vCenter Servers.

Appliance root user credentials are optional for vCenter Server Health Check. If they are provided few more checks will be run as part of the analysis.

SSH must to be enabled on the vCenter Server Appliance.

VMware vCenter Server

VMware Security Advisory Scan

  • VMware vCenter Server FQDN or IP address

  • SSO User credentials

VMware vCenter Server Appliance or Platform Service Controller

vCenter Server/PSC Appliance Direct Connect Diagnostics*

  • VMware vCenter Server FQDN or IP address

  • Appliance user (root) credentials

Use this mode when the VMware vCenter Server is not accessible over UI or API.

VMware ESXi

Direct Connect Diagnostics.

VMware Security Advisor Scan

  • VMware ESXi Server FQDN or IP address

  • Local user (root) Credentials

Preferred for VMware ESXi which are not managed by the VMware vCenter Server.

VMware vSAN

vSAN Cluster Health Check

  • VMware vCenter Server FQDN or IP address

  • SSO User credentials

  • Selection of Clusters from Inventory

Cluster selection is optional and if not selecting any cluster will result in running the analysis on all vSAN Enabled clusters found in the inventory of the VMware vCenter Server.

VMware vCenter Cloud Gateway

Direct Connect Diagnostics.

  • VMware Cloud Gateway Appliance FQDN or IP address, along with the port (Default is 5480)

  • Appliance user (root) credentials

VMware Cloud Gateway diagnostics is supported by connecting to the appliance and performing the diagnostics using the log bundle.
*: Exclusive check cannot be used with the other checks available.