The VMware Skyline Health Diagnostics provides user interface over the network. If the internet connectivity is available, it can download the software updates and perform VCG database updates using the user interface. It also communicates to VMware CEIP Service if CEIP is opeted in.

The VMware Skyline Health Diagnostics Server interacts with VMware Services hosted in the VMware environment, outside of the customer on-premises infrastructure to download updates, and signatures, and share the CEIP data. The VMware Skyline Health Diagnostics Server also communicates with products and solutions in the on-premises environment being analyzed to collect logs, cofiguration inforation etc. Protocols of these communication may vary depending on the Product, types of checks etc.

The VMware Skyline Health Diagnostics requires following protocols and ports for inbound & outbound connections.

Inbound Interaction

The VMware Skyline Health Diagnostics client can interact with VMware Skyline Health Diagnostics Server on the secure port, using the secure protocol.

Purpose

Destination URL

Protocol

Destination Port

Type of Interaction

Web user interface

https://<IP or FQDN of the VMware Skyline Health Diagnostics appliance>/Panalyze

HTTPS

443

Inbound

Connect to the VMware Skyline Health Diagnostics appliance console over the SSH

ssh_ remote_username@remote_host

SSH

22

Inbound

Outbound Interaction

VMware Skyline Health Diagnostics requires following outbound Interaction to receive or send the data to successfully perform its tasks.

Purpose

Destination URL

Protocol

Destination Port

Type of Interaction

Download new patches, updates

https://shd-download.vmware.com

HTTPS

443

Outbound

Download the VMware Compatibility Guide updates

https://shd-download.vmware.com

HTTPS

443

Outbound

Customer Experience Improvement Program

https://vcsa.vmware.com

HTTPS

443

Outbound