You can verify the VMware Skyline Health Diagnostics update or upgrade is successful with few simple checks.

Prerequisites

  • Verify that you can open the user interface of the VMware Skyline Health Diagnostics in the browser window.

  • Verify that you are logged in with the administrator privileged user credentials.

  • Verify that the VMware Skyline Health Diagnostics is connected to internet.

Procedure

  1. Log in to the VMware Skyline Health Diagnostics user interface on a supported web browser using a user with administrator privilege.
  2. Click on the Settings tab from the top-menu.
  3. In the left pane, select About.
  4. Take the note of version information. It should display the version you downloaded to upgrade to.
  5. In the left pane, select Upgrade & History.
  6. Select the Tool Update tab and refer to Download History Summary & Upgrade History Summary . You can ensure these sections are displaying latest version you downloaded. If the version information is consistent, it means that the update or upgrade is successful.
  7. If Upgrade History Summary or About section information is not updated with latest downloaded or intended version, it means that the update or upgrade operation has failed. Please collect the log bundle and send email to [email protected].
  8. If the update or upgrade is successful, delete the snapshot of the virtual machine.
  9. If the update or upgrade fails, revert to the snapshot taken before the upgrade and then delete the snapshot.

Results

You have successfully verified the update or upgrade of VMware Skyline Health Diagnostics.