User sees VMware Skyline Health Diagnostics for vSphere - First Boot Password Manager page and initial configuration gets suspended.

The VMware Skyline Health Diagnostics Appliance expects you to enter valid strong passwords for both root and shd-admin user account. In case, the passwords are not considered to be strong, initial configuration is suspended till user completes the initial configuration by entering a strong password through the UI. You can configure password for the VMware Skyline Health Diagnostics Appliance as described in this section. This section applies only if the initial configuration is suspended due to weak password.


Verify that your Workstation has an HTML5 compatible browser.


  1. Connect to VMware Skyline Health Diagnostics Appliance via your browser (https://HOSTNAME_OR_IPADDRESS_OF_VMware_SHD), If you don't see a page with titled "VMware Skyline Health Diagnostics for vSphere - First Boot Password Manager", you don't need to perform any further configuration and your appliance is ready for use.
  2. Enter the details as requested.

    The password must contain at least 8 characters, have characters from at least 2 classes from Group 1 (lowercase alphabet, uppercase alphabet and numbers) and at least 1 character from the class group 2 (Special Characters)

    • Valid Character Class Group 1: [a-z], [A-Z], [0-9]

    • Valid Character Class Group 2: [~!@#$%^&]

    For example,

    • Thi1sISV@lid

    • ThisIsVali$Too

    • ThisisnotVal1d

    1. You need to provide the passwords entered at deploy time and new password.
  3. Click SUBMIT to complete the configuration.
  4. Post successful completion of the configuration appliance will be set to reboot after one minute.


Initial password configuration for the appliance is complete.

What to do next

  • After appliance is rebooted post password configuration is complete, open a browser on your Workstation and go to https://IP_OR_HOSTNAME_OF_VMware_SHD to access the UI services. The login page is displayed.

  • You can log in using the credentials for shd-admin account.

  • Further user accounts can be created using User Management Section under Settings in the UI.