Pending Notifications are sent in a batch mode at configured interval instead of at the end of analysis run. In default, configuration notifications backlog is processed every one minute. There is a retry mechanism to retry failed notifications. By default, retry count is set to three. You can change both these settings based on your requirements.


  • Verify that you can access the VMware Skyline Health Diagnostics user interface.

  • Verify that you have the administrator privileged user credentials to log in the VMware Skyline Health Diagnostics.

  • Verify that you have SMTP server, port, user name, password, and email address of the sender.


  1. Log in to the VMware Skyline Health Diagnostics user interface on a supported web browser using a user with administrator privilege.
  2. Click on the Settings tab from the top-menu.
  3. In the left pane, select Configuration.

    To modify how often notification backlog is processed, modify the Notification Backlog Processing Frequency parameter.

    To modify how often the notifications retry will be performed, modify the Notification Retry Count parameter.

  4. Click the Edit icon, enter the value and close the dialog box, new value should be saved.


The configuration for notification processing and retry is updated.