It is optional to join the Customer Experience Improvement Program (CEIP). You can join or leave the program at any time.


  1. Open a Web browser and enter the IP address of the Appliance/VM where the VMware Skyline Health Diagnostics is deployed. For example, https://IP_OR_HOSTNAME_OF_VMware_SHD.
  2. Log in to VMware Skyline Health Diagnostics by entering the username and password.
  3. In the top-menu, click Settings.
  4. In the left pane, select Customer Experience Improvement Program.
  5. In the CEIP Statussection, select or change your CEIP preference.
    1. To leave the CEIP click Leave Program.
    1. To join the CEIP, click Join Program.
  6. Click Show Data to view the kind of data that is collected under the CEIP program.