To install the Skyline Collector, ensure that your system meets the following hardware and software requirements.

Software Requirements

  • vCenter Server 5.5 or later.

  • ESXi v5.5 or later.

  • NSX for vSphere 6.1 or later*

    *Configuration of NSX is optional.

Appliance Resource Requirements

You can run the VMware Skyline Collector on any system that meets the minimum system requirements.

Table: Hardware Requirements for the Skyline Collector virtual appliance

Number of vCPUs

Memory

Disk Space

2

8 GB

87 GB (1.1 GB initial if thin provisioned)

Networking Requirements

The Skyline Collector uses network connections to collect and transfer support information securely. The diagram shows the default networking connections.

The Skyline Collector needs access to all vCenter Server and NSX Manager collection endpoints within the environment to collect product information data. It also needs access to the Internet to upload data. An HTTP proxy server can be used to proxy connectivity to the Internet, but access to product endpoints must be direct.

Table: External Network Connectivity Requirements

Machine

Connection To

Connection Type

Protocol

Port

VMware Skyline Collector

vcsa.vmware.com

HTTPS

TCP/IP

443

VMware Skyline Collector

vapp-updates.vmware.com

HTTPS

TCP/IP

443

Table : Internal Network Connectivity Requirements

Machine

Connection To

Connection Type

Protocol

Port

VMware Skyline Collector

vCenter Server

HTTPS

TCP/IP

443

VMware Skyline Collector

PSC/SSO Service provider 5.5

HTTPS

TCP/IP

7444

VMware Skyline Collector

PSC/SSO Service provider 6.0 / 6.5

HTTPS

TCP/IP

443

VMware Skyline Collector

NSX Manager

HTTPS

TCP/IP

443

Web browser

Skyline Collector user interface

HTTPS

TCP/IP

443

Web browser

Skyline Collector (VAMI)

HTTPS

TCP/IP

5480

Note:

The tables contain the default port values and might not match a customized environment.