This section describes how to link your My VMware account to the Skyline Collector.

Skyline Collector registration requires a My VMware account associated with an active VMware production support or premier services support entitlement.


  • A My VMware account that is connected to a Production Support or Premier Services entitlement account.

  • A My VMware account that has File SR permissions.


  1. Enter your My VMware account email address.
  2. Enter the password for the My VMware account email address you provided in the previous step.
  3. Click Link Account.
  4. After the Skyline Collector has validated your My VMware credentials, click Continue.


Your associated Entitlements to that My VMware account will be displayed.


Valid support entitlements for VMware Skyline include Production Support, Business Critical Support (BCS), Mission Critical Support (MCS), Health Care Support (HCS) and Carrier Grade Support (CGS).