This section describes the built-in Skyline Collector user accounts.


The admin account is the primary user account to interact with the Skyline Collector. This account is used to log into the Skyline Collector user interface. The password for the admin account is set during the initial configuration of the appliance.


The root account must only be used for updating the appliance through the Virtual Appliance Management Interface (VAMI). The VAMI can be accessed at the following address: https://skyline_collector_ip_address_or_fqdn:5480. The password for the root account is set during the import of the appliance in vCenter Server.

Using the root account to log in to the Skyline Collector through the console must only be performed whereas troubleshooting in coordination with VMware Global Support Services (GSS). Logging on and changing information inside the appliance with the root account is not supported.